Cheap flights from Surabaya to Thailand from Rp 1,652,142
This is the cheapest retur flight price found by a Cheapflights user in the last 72 hours by searching for a flight departing on 25/11. Fares are subject to change and may not be available on all flights or dates of travel.
SUB — BKK
12 Dec — 19 Dec1
Return
1 adult
Economy
Return
1 adult, Economy, 0 bags
Cheap flight deals from Surabaya to Thailand
Enter your travel dates to find the best prices.
Cheapest
Best
Last-minute
One-way
Cheapest flights from Surabaya to Thailand
Explore the most affordable flight options available from Surabaya to Thailand. Find the lowest fares from popular airlines and budget airlines, with prices last updated on 12 November 2026.
Sat 28/1109.50 -
1 stop22h 25m
Sun 13/1209.15 -
1 stop9h 15m
Deal found 8/11Rp 4,284,677
Mon 23/1109.50 -
1 stop7h 45m
Tue 1/1220.15 -
1 stop22h 15m
Deal found 7/11Rp 4,339,143
Sat 28/1109.50 -
1 stop22h 25m
Fri 4/1209.15 -
1 stop9h 15m
Deal found 9/11Rp 4,357,298
Mon 23/1109.50 -
1 stop9h 25m
Wed 2/1209.15 -
1 stop9h 15m
Deal found 12/11Rp 4,375,454
Tue 24/1109.50 -
1 stop6h 10m
Tue 1/1220.15 -
1 stop22h 15m
Deal found 9/11Rp 4,448,076
Wed 25/1109.50 -
1 stop6h 10m
Wed 25/1122.20 -
1 stop10h 40m
Deal found 10/11Rp 4,538,852
Sat 12/1219.30 -
1 stop25h 45m
Tue 15/1220.15 -
1 stop22h 15m
Deal found 11/11Rp 4,793,028
Sun 22/1104.00 -
1 stop16h 50m
Wed 2/1221.30 -
1 stop15h 20m
Deal found 12/11Rp 4,865,650
Sat 5/1219.30 -
1 stop23h 45m
Wed 9/1209.15 -
1 stop9h 15m
Deal found 7/11Rp 4,992,738
Sat 21/1109.50 -
1 stop22h 25m
Sat 28/1109.15 -
1 stop9h 15m
Deal found 9/11Rp 5,010,893
Sat 28/1109.50 -
1 stop22h 25m
Sun 13/1206.50 -
2 stops11h 40m
Deal found 8/11Rp 5,156,136
Wed 25/1107.00 -
1 stop9h 20m
Wed 25/1120.15 -
1 stop13h 30m
Deal found 10/11Rp 5,174,292
Best flights from Surabaya to Thailand
Discover carefully curated flight deals from Surabaya to Thailand that have cost, travel time, and stopovers in mind to ensure you get the best travel experience. Data last updated 12 November 2026.
Sun 22/1104.00 -
1 stop16h 50m
Wed 2/1221.30 -
1 stop15h 20m
Deal found 12/11Rp 4,865,650
Thu 24/1215.50 -
1 stop7h 20m
Mon 11/120.05 -
1 stop13h 05m
Deal found 8/11Rp 7,316,630
Wed 25/1107.00 -
1 stop9h 20m
Wed 25/1120.15 -
1 stop13h 30m
Deal found 10/11Rp 5,174,292
Sat 28/1107.00 -
1 stop9h 20m
Fri 4/1221.30 -
1 stop12h 15m
Deal found 9/11Rp 5,210,603
Mon 23/1111.10 -
1 stop8h 05m
Tue 1/1221.30 -
1 stop12h 15m
Deal found 7/11Rp 5,246,914
Sat 5/1219.30 -
1 stop23h 45m
Wed 9/1206.50 -
2 stops11h 40m
Deal found 7/11Rp 5,573,711
Fri 27/1104.00 -
1 stop15h 15m
Sun 13/1207.20 -
2 stops11h 10m
Deal found 8/11Rp 5,737,110
Sun 7/209.00 -
1 stop6h 50m
Thu 18/216.05 -
2 stops16h 20m
Deal found 10/11Rp 5,809,732
Fri 27/1111.10 -
1 stop8h 05m
Fri 27/1121.30 -
1 stop18h 40m
Deal found 8/11Rp 6,136,528
Mon 11/110.05 -
1 stop9h 05m
Fri 15/110.40 -
2 stops7h 50m
Deal found 8/11Rp 6,336,238
Mon 8/319.20 -
2 stops18h 05m
Fri 12/318.40 -
1 stop14h 30m
Deal found 11/11Rp 13,798,112
Sun 11/405.05 -
1 stop7h 55m
Sat 17/416.50 -
1 stop6h 40m
Deal found 12/11Rp 6,644,880
Sun 7/219.20 -
2 stops15h 00m
Thu 18/206.35 -
1 stop8h 15m
Deal found 11/11Rp 14,124,909
Tue 15/1210.20 -
2 stops10h 05m
Sun 20/1209.15 -
1 stop9h 15m
Deal found 9/11Rp 7,371,096
Fri 18/1207.05 -
2 stops12h 15m
Fri 25/1220.05 -
1 stop13h 05m
Deal found 12/11Rp 17,374,728
Mon 12/419.15 -
2 stops14h 05m
Sat 17/422.50 -
2 stops19h 30m
Deal found 12/11Rp 19,262,890
Sat 28/1119.10 -
2 stops13h 45m
Sun 13/1223.40 -
2 stops16h 00m
Deal found 8/11Rp 20,679,012
Last-minute flights from Surabaya to Thailand
Discover last-minute flight deals from Surabaya to Thailand. Data last updated 12 November 2026 and is based on user searches.
Sat 21/1109.50 -
1 stop22h 25m
Sat 28/1109.15 -
1 stop9h 15m
Deal found 9/11Rp 5,010,893
Sun 22/1104.00 -
1 stop16h 50m
Wed 2/1221.30 -
1 stop15h 20m
Deal found 12/11Rp 4,865,650
Mon 23/1109.50 -
1 stop7h 45m
Tue 1/1220.15 -
1 stop22h 15m
Deal found 7/11Rp 4,339,143
Mon 23/1109.50 -
1 stop9h 25m
Wed 2/1209.15 -
1 stop9h 15m
Deal found 12/11Rp 4,375,454
Tue 24/1109.50 -
1 stop6h 10m
Tue 1/1220.15 -
1 stop22h 15m
Deal found 9/11Rp 4,448,076
Wed 25/1109.50 -
1 stop6h 10m
Wed 25/1122.20 -
1 stop10h 40m
Deal found 10/11Rp 4,538,852
Wed 25/1107.00 -
1 stop9h 20m
Wed 25/1120.15 -
1 stop13h 30m
Deal found 10/11Rp 5,174,292
Sat 28/1109.50 -
1 stop22h 25m
Sun 13/1209.15 -
1 stop9h 15m
Deal found 8/11Rp 4,284,677
Sat 28/1109.50 -
1 stop22h 25m
Fri 4/1209.15 -
1 stop9h 15m
Deal found 9/11Rp 4,357,298
Sat 28/1109.50 -
1 stop22h 25m
Sun 13/1206.50 -
2 stops11h 40m
Deal found 8/11Rp 5,156,136
Sat 5/1219.30 -
1 stop23h 45m
Wed 9/1209.15 -
1 stop9h 15m
Deal found 7/11Rp 4,992,738
Sat 12/1219.30 -
1 stop25h 45m
Tue 15/1220.15 -
1 stop22h 15m
Deal found 11/11Rp 4,793,028
One-way flights from Surabaya to Thailand
Search for one-way flight options from Surabaya to Thailand. Find affordable one-way fares based on user searches. Data last updated 12 November 2026.
Wed 25/1109.50 -
1 stop9h 25m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 11/11Rp 1,652,142
Mon 23/1109.50 -
1 stop9h 25m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 10/11Rp 1,688,453
Sun 29/1109.50 -
1 stop22h 25m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 10/11Rp 1,724,764
Sat 28/1119.30 -
1 stop12h 45m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 10/11Rp 2,069,717
Mon 23/1111.10 -
1 stop8h 05m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 10/11Rp 2,124,183
Tue 24/1111.10 -
1 stop8h 05m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 11/11Rp 2,142,338
Wed 6/109.50 -
1 stop9h 25m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 9/11Rp 2,160,494
Fri 4/1219.30 -
1 stop23h 45m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 10/11Rp 2,178,649
Thu 26/1111.10 -
1 stop8h 05m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 11/11Rp 2,196,805
Sat 5/1219.30 -
1 stop22h 05m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 10/11Rp 2,233,116
Sun 29/1104.00 -
1 stop16h 50m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 10/11Rp 2,287,582
Tue 24/1104.00 -
1 stop9h 05m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 11/11Rp 2,305,737
Find flight deals from Surabaya to Thailand
Keep the following information in mind while searching for Surabaya to Thailand flight deals. Data was last updated 12 November 2026.
Customise your flight search to find flights from Surabaya to Thailand that fit within your specific budget. Explore options based on user searches and filter the results based on your desired price range. Find flights that match your budget for a cost-effective journey. Over the last 7 days, Cheapflights users made 7,457,451 searches. Data last updated 12 November 2026.
Use the filters below to find and compare flights from Surabaya to Thailand that are best for you.
Fly from
Fly to
Route
Depart
Return
Price
Cheapest return flight
SurabayaBangkok
SUB Surabaya Juanda - DMK Bangkok Don Mueang Intl
SUBDMK
Surabaya Juanda
Fri 8/1
07.35-15.50
1 stop8h 15m
Bangkok Don Mueang Intl
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,450,980
SurabayaBangkok
SUB Surabaya Juanda - DMK Bangkok Don Mueang Intl
SUBDMK
Surabaya Juanda
Tue 8/12
07.00-18.05
1 stop11h 05m
Bangkok Don Mueang Intl
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,596,224
SurabayaBangkok
SUB Surabaya Juanda - DMK Bangkok Don Mueang Intl
SUBDMK
Surabaya Juanda
Sat 5/12
09.50-23.35
2 stops13h 45m
Bangkok Don Mueang Intl
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,650,690
SurabayaBangkok
SUB Surabaya Juanda - BKK Bangkok Suvarnabhumi
SUBBKK
Surabaya Juanda
Wed 9/12
09.50-19.15
1 stop9h 25m
Bangkok Suvarnabhumi
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,832,244
Fastest return journey
SurabayaBangkok
SUB Surabaya Juanda - DMK Bangkok Don Mueang Intl
SUBDMK
Surabaya Juanda
Tue 5/1
04.00-11.10
1 stop7h 10m
Bangkok Don Mueang Intl
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,886,710
SurabayaBangkok
SUB Surabaya Juanda - DMK Bangkok Don Mueang Intl
SUBDMK
Surabaya Juanda
Thu 7/1
16.45-14.40
1 stop21h 55m
Bangkok Don Mueang Intl
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 3,086,420
SurabayaBangkok
SUB Surabaya Juanda - DMK Bangkok Don Mueang Intl
SUBDMK
Surabaya Juanda
Mon 14/12
07.00-21.25
1 stop14h 25m
Bangkok Don Mueang Intl
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 3,086,420
SurabayaBangkok
SUB Surabaya Juanda - BKK Bangkok Suvarnabhumi
SUBBKK
Surabaya Juanda
Thu 7/1
15.50-23.10
1 stop7h 20m
Bangkok Suvarnabhumi
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 3,122,730
SurabayaBangkok
SUB Surabaya Juanda - BKK Bangkok Suvarnabhumi
SUBBKK
Surabaya Juanda
Fri 20/11
15.50-23.10
1 stop7h 20m
Bangkok Suvarnabhumi
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 3,122,730
SurabayaBangkok
SUB Surabaya Juanda - DMK Bangkok Don Mueang Intl
SUBDMK
Surabaya Juanda
Fri 20/11
07.00-17.00
1 stop10h 00m
Bangkok Don Mueang Intl
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 3,122,730
Flights are sorted by cheapest return flights first.
Deals found on 9/11
Showing 1-10 of 39 resultsSorted by cheapest first
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Best time to book a flight from Surabaya to Thailand
Have a flexible travel schedule? Discover the best time to fly to Thailand from Surabaya with our price prediction graph.
SUB-BKK
SUB-DMK
Estimated return price
Rates are based on past data. Find the cheapest month and day to book your flight based on your travel requirements, then search for cheap deals.
Cheapflights Insights
Everything you need to know about your flight from Surabaya to Thailand
SUB-TH0
SUB-BKK
SUB-DMK
What is the cheapest month to book a flight from Surabaya to Thailand?
Currently, January is the cheapest month in which you can book a flight from Surabaya to Thailand (average of Rp 3,231,663). Flying from Surabaya to Thailand in July is currently the most expensive (average of Rp 5,410,312). There are several factors that can impact the price of a flight, so comparing airlines, departure airports and flight times can provide users with more options.
How often are flights from Surabaya to Thailand delayed?
About 13% of weekly flights between Surabaya and Thailand have experienced delays in the past year, with the average delay time being 108 minutes.
What is the most punctual flight time for Surabaya to Thailand flights?
Historically, flights departing in the morning are less likely to be delayed, whereas flights leaving in the early afternoon tend to experience delays more often.
What day of the week experiences the fewest flight delays on this route?
Tuesday tends to have the lowest number of delays on this route, whereas Monday has historically faced a higher average of delays compared to other days of the week.
Which airline has the best punctuality record on Surabaya to Thailand flights?
Over the past year, AirAsia have had the lowest number of delays on this route, with just 7% of flights being delayed.
How far ahead should I book a flight from Surabaya to Thailand?
The price you pay for your flight from Surabaya to Thailand may vary depending on when you book. For the best chance of a lower fare, look to book 76 days in advance of your trip. Fares are likely to increase a fortnight or so before your departure date.
Reviews of airlines servicing Thailand
Get insights into the airlines that provide service to Thailand. Read reviews, discover amenities, and learn about the overall travel experience offered by airlines. Use this information to make informed decisions when choosing an airline for your flight to Thailand. Reviews last updated 12 November 2026.
Read reviews from past customers who have flown with Singapore Airlines,Malaysia Airlines, andThai Lion Air
from Surabaya to Thailand. Users can see the overall rating for each airline as well as how each is rated in terms of entertainment options, comfort, food, crew/service, and boarding process.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
Related info for your journey
Find useful and relevant information for your journey from Surabaya to Thailand. Access travel guides, tips, and recommendations to enhance your travel experience. Get information about local attractions, weather, transportation options, and more.
What airport do you fly from for flights from Surabaya to Thailand?
For a flight from Surabaya to Thailand, you will be flying from Juanda. Surabaya Juanda (SUB) is just 15.0 km from the centre of the city.
How long is the flight from Surabaya to Thailand?
There are many flights that can get you from Surabaya to Thailand in 7h 20m. Fly via Malaysia Airlines to get the fastest option. The distance from Surabaya to Thailand is about 2692 km.
What are the cheapest airlines to fly from Surabaya to Thailand one-way?
Rp 793,028 is the cheapest one-way deal found within the past few days, from Indonesia AirAsia. You may also be able to find cheap deals on Thai Lion Air and Scoot, with prices starting from Rp 856,754 and Rp 1,753,631, respectively.
What are the most popular routes from Surabaya to Thailand?
When deciding which route to take from Surabaya to Thailand, consider Surabaya Juanda - Bangkok Suvarnabhumi, Surabaya Juanda - Bangkok Don Mueang Intl or Surabaya Juanda - Phuket City, as they are the most popular.
Can I find deals for flights from Surabaya to Thailand that include hotel bookings?
Yes. In addition to deals on Surabaya to Thailand flights, Cheapflights offers holiday packages that include both flights and hotel.
How can I find direct flights from Surabaya to Thailand?
After entering your origin and destination, apply the non-stop filter on the search result page to find direct flights from Surabaya to Thailand.
Can I find deals for business class flights from Surabaya to Thailand?
Yes. Cheapflights offers flight deals from Surabaya to Thailand by cabin class. In addition to browsing deals, you can also filter by cabin class on the search results page after making a search.
What is the cheapest month to book a flight from Surabaya to Thailand?
Currently, January is the cheapest month in which you can book a flight from Surabaya to Thailand (average of Rp 3,231,663). Flying from Surabaya to Thailand in July is currently the most expensive (average of Rp 5,410,312). There are several factors that can impact the price of a flight, so comparing airlines, departure airports and flight times can provide users with more options.
Discover the top 5 airlines that operate flights from Surabaya to Thailand. Compare their services, reliability, and customer satisfaction ratings to choose the airline that best suits your travel preferences and needs. Over the last 7 days, Cheapflights users made 7,457,451 searches. Data last updated 12 November 2026.
Find the best flight deals on Cheapflights, where travellers can enjoy low prices and a wide availability of flights to their desired destinations.
How does Cheapflights help users find flights from Surabaya to Thailand?
900+ travel sites are searched through when a user searches for a flight using Cheapflights. From the search interface, users can use filters to choose airlines, airports, flight times, cabin classes and more to their preference. Book your flight to Thailand from Surabaya today with Cheapflights!
Why should you use Cheapflights to find cheap flight tickets from Surabaya to Thailand?
Cheapflights simply makes it quick and affordable to book flights from Surabaya to Thailand by bringing together all flight options from hundreds of airlines and agencies online — and put it in one place for you to choose from. Plus, Cheapflights is 100% free to use for all.
Can Cheapflights find flights from Surabaya to Thailand with no change fees?
Need flexible booking options for your flight to Thailand from Surabaya? Don’t worry, Cheapflights have you covered. Use our search filter to only show flights with no change fees.
Can Cheapflights notify me if prices for flights from Surabaya to Thailand become cheaper?
Yes, and it’s super simple to set up. Click the bell icon next to the flight deals above and provide a valid email address to enable Price Alerts. That’s it!
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