Cheap flights from Surabaya to Thailand from Rp 2,235,128
This is the cheapest retur flight price found by a Cheapflights user in the last 72 hours by searching for a flight departing on 11/10. Fares are subject to change and may not be available on all flights or dates of travel.
SUB — BKK
12 Oct — 19 Oct1
Return
1 adult
Economy
Return
1 adult, Economy, 0 bags
Cheap flight deals from Surabaya to Thailand
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Cheapest flights from Surabaya to Thailand
Explore the most affordable flight options available from Surabaya to Thailand. Find the lowest fares from popular airlines and budget airlines, with prices last updated on 12 September 2026.
Sat 17/1006.00 -
1 stop6h 40m
Wed 21/1021.00 -
1 stop24h 00m
Deal found 11/9Rp 3,044,702
Sat 24/1006.00 -
1 stop6h 40m
Wed 28/1021.00 -
1 stop23h 15m
Deal found 12/9Rp 3,132,700
Fri 20/1105.55 -
1 stop7h 10m
Wed 25/1121.00 -
1 stop23h 15m
Deal found 11/9Rp 3,660,683
Wed 2/1219.30 -
1 stop16h 50m
Wed 9/1210.55 -
1 stop7h 35m
Deal found 9/9Rp 3,678,282
Sat 17/1006.00 -
1 stop6h 40m
Sun 18/1021.00 -
1 stop24h 00m
Deal found 12/9Rp 3,713,481
Sun 29/1119.30 -
1 stop17h 35m
Sat 12/1210.55 -
1 stop7h 35m
Deal found 9/9Rp 4,030,271
Sat 5/1219.30 -
1 stop14h 25m
Sat 12/1210.55 -
1 stop7h 35m
Deal found 9/9Rp 4,206,266
Sat 5/1209.50 -
1 stop9h 30m
Wed 9/1210.55 -
1 stop7h 35m
Deal found 9/9Rp 4,329,462
Mon 26/1005.00 -
1 stop6h 15m
Mon 2/1117.05 -
1 stop6h 20m
Deal found 11/9Rp 4,558,254
Mon 30/1105.00 -
1 stop8h 00m
Sat 12/1210.55 -
1 stop7h 35m
Deal found 9/9Rp 4,593,453
Tue 27/1005.00 -
1 stop11h 25m
Fri 30/1010.55 -
1 stop8h 30m
Deal found 10/9Rp 4,822,246
Sat 5/1219.30 -
1 stop14h 25m
Fri 11/1210.55 -
1 stop7h 35m
Deal found 9/9Rp 4,839,845
Best flights from Surabaya to Thailand
Discover carefully curated flight deals from Surabaya to Thailand that have cost, travel time, and stopovers in mind to ensure you get the best travel experience. Data last updated 12 September 2026.
Sat 24/1006.00 -
1 stop6h 40m
Wed 28/1021.00 -
1 stop23h 15m
Deal found 12/9Rp 3,132,700
Mon 26/1005.00 -
1 stop6h 15m
Mon 2/1117.05 -
1 stop6h 20m
Deal found 11/9Rp 4,558,254
Tue 27/1017.00 -
1 stop20h 10m
Fri 6/1114.15 -
1 stop18h 15m
Deal found 12/9Rp 5,367,828
Mon 30/1110.00 -
1 stop5h 45m
Sun 6/1210.30 -
1 stop6h 35m
Deal found 9/9Rp 5,473,425
Sun 3/119.30 -
1 stop16h 15m
Sat 16/117.30 -
1 stop25h 00m
Deal found 8/9Rp 5,702,218
Sun 25/1012.00 -
1 stop24h 40m
Mon 2/1113.40 -
1 stop21h 20m
Deal found 12/9Rp 6,054,206
Sun 29/1110.15 -
1 stop9h 20m
Wed 9/1210.05 -
1 stop5h 35m
Deal found 9/9Rp 7,690,954
Tue 27/1005.00 -
1 stop11h 25m
Fri 30/1010.55 -
1 stop8h 30m
Deal found 10/9Rp 4,822,246
Tue 27/1019.20 -
1 stop17h 50m
Mon 2/1114.15 -
1 stop18h 15m
Deal found 12/9Rp 5,367,828
Sat 24/1007.05 -
1 stop11h 05m
Wed 28/1008.35 -
1 stop10h 50m
Deal found 12/9Rp 5,191,834
Mon 26/1017.00 -
1 stop20h 10m
Mon 2/1114.15 -
1 stop18h 15m
Deal found 12/9Rp 5,367,828
Sat 5/1210.00 -
1 stop5h 45m
Tue 8/1210.30 -
1 stop6h 35m
Deal found 9/9Rp 6,071,806
Mon 26/1012.00 -
1 stop7h 15m
Thu 29/1013.40 -
1 stop21h 20m
Deal found 9/9Rp 6,177,402
Fri 4/1210.00 -
1 stop7h 35m
Fri 11/1210.30 -
1 stop6h 35m
Deal found 9/9Rp 6,071,806
Sun 25/1012.00 -
1 stop24h 40m
Thu 29/1012.05 -
1 stop22h 55m
Deal found 12/9Rp 6,177,402
Sat 31/1017.00 -
1 stop20h 10m
Tue 3/1114.15 -
1 stop7h 35m
Deal found 12/9Rp 5,649,419
Sat 31/1010.00 -
1 stop6h 05m
Sat 31/1018.40 -
1 stop14h 30m
Deal found 12/9Rp 6,071,806
Sun 25/1018.00 -
1 stop19h 10m
Thu 29/1014.15 -
1 stop23h 35m
Deal found 12/9Rp 5,649,419
Mon 30/1110.15 -
1 stop6h 55m
Wed 9/1208.40 -
1 stop7h 00m
Deal found 9/9Rp 7,690,954
Thu 1/1011.20 -
1 stop6h 50m
Sun 4/1015.15 -
1 stop8h 15m
Deal found 10/9Rp 6,476,593
Mon 26/1012.00 -
1 stop24h 40m
Sun 1/1113.40 -
1 stop21h 20m
Deal found 12/9Rp 6,617,388
Mon 4/110.00 -
1 stop26h 00m
Sat 16/113.00 -
1 stop20h 10m
Deal found 9/9Rp 6,159,803
Fri 20/1111.20 -
1 stop6h 45m
Mon 23/1111.40 -
1 stop7h 45m
Deal found 11/9Rp 6,582,190
Sat 5/1210.00 -
1 stop5h 45m
Mon 7/1210.30 -
1 stop6h 35m
Deal found 9/9Rp 6,265,400
Fri 18/1210.15 -
1 stop26h 55m
Fri 25/1214.15 -
1 stop25h 00m
Deal found 9/9Rp 6,388,596
Mon 18/110.00 -
1 stop7h 40m
Sun 24/105.40 -
1 stop11h 25m
Deal found 8/9Rp 6,441,394
Sun 3/119.30 -
1 stop16h 15m
Sat 16/108.35 -
2 stops9h 55m
Deal found 8/9Rp 7,215,769
Sun 3/112.00 -
1 stop6h 25m
Sat 16/119.25 -
1 stop15h 35m
Deal found 8/9Rp 8,166,138
Mon 26/1016.00 -
2 stops21h 10m
Fri 30/1014.15 -
1 stop20h 10m
Deal found 9/9Rp 7,022,176
Mon 4/105.00 -
1 stop6h 20m
Sat 16/116.45 -
2 stops16h 15m
Deal found 9/9Rp 7,726,153
Direct flights from Surabaya to Thailand
Explore direct flight options from Surabaya to Thailand based on user searches, and compare prices and availability for your desired travel dates. Data last updated 12 September 2026.
Tue 1/1208.00 -
Nonstop4h 10m
Fri 11/1215.35 -
Nonstop4h 00m
Deal found 9/9Rp 6,423,794
Thu 19/1108.00 -
Nonstop4h 10m
Wed 25/1115.35 -
Nonstop4h 00m
Deal found 8/9Rp 6,546,990
Sat 5/1208.00 -
Nonstop4h 10m
Fri 11/1215.35 -
Nonstop4h 00m
Deal found 9/9Rp 6,582,190
Sat 16/108.00 -
Nonstop4h 10m
Mon 25/115.35 -
Nonstop4h 00m
Deal found 8/9Rp 6,634,988
Sat 19/1208.00 -
Nonstop4h 10m
Fri 25/1215.35 -
Nonstop4h 00m
Deal found 9/9Rp 7,250,968
Thu 24/1208.00 -
Nonstop4h 10m
Mon 28/1215.35 -
Nonstop4h 00m
Deal found 10/9Rp 8,958,113
Last-minute flights from Surabaya to Thailand
Discover last-minute flight deals from Surabaya to Thailand. Data last updated 12 September 2026 and is based on user searches.
Fri 18/910.00 -
1 stop6h 20m
Thu 10/1206.35 -
1 stop8h 15m
Deal found 12/9Rp 5,931,010
Fri 18/905.05 -
2 stops10h 05m
Thu 10/1218.35 -
1 stop23h 55m
Deal found 12/9Rp 6,019,008
Fri 18/911.20 -
1 stop19h 50m
Thu 10/1209.55 -
1 stop7h 15m
Deal found 12/9Rp 6,617,388
Mon 26/1005.00 -
1 stop6h 15m
Mon 2/1117.05 -
1 stop6h 20m
Deal found 11/9Rp 4,558,254
One-way flights from Surabaya to Thailand
Search for one-way flight options from Surabaya to Thailand. Find affordable one-way fares based on user searches. Data last updated 12 September 2026.
Sun 11/1005.05 -
1 stop11h 25m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 8/9Rp 2,235,128
Tue 20/1007.05 -
1 stop9h 25m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 10/9Rp 2,323,126
Sun 18/1005.05 -
1 stop11h 10m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 8/9Rp 2,340,725
Tue 22/919.50 -
2 stops24h 50m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 8/9Rp 2,358,324
Sun 11/1005.05 -
1 stop11h 10m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 8/9Rp 2,358,324
Mon 26/1013.25 -
1 stop27h 00m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 11/9Rp 2,375,924
Tue 20/1007.05 -
1 stop9h 10m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 8/9Rp 2,393,524
Sun 29/1111.20 -
1 stop6h 45m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 12/9Rp 2,411,123
Wed 14/1007.05 -
1 stop9h 25m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 8/9Rp 2,428,722
Tue 22/919.50 -
2 stops24h 15m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 8/9Rp 2,446,322
Mon 12/1005.05 -
1 stop11h 10m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 8/9Rp 2,481,520
Fri 9/1017.45 -
1 stop22h 45m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 11/9Rp 2,499,120
Find flight deals from Surabaya to Thailand
Keep the following information in mind while searching for Surabaya to Thailand flight deals. Data was last updated 12 September 2026.
Customise your flight search to find flights from Surabaya to Thailand that fit within your specific budget. Explore options based on user searches and filter the results based on your desired price range. Find flights that match your budget for a cost-effective journey. Over the last 7 days, Cheapflights users made 7,457,451 searches. Data last updated 12 September 2026.
Use the filters below to find and compare flights from Surabaya to Thailand that are best for you.
Fly from
Fly to
Route
Depart
Return
Price
Cheapest return flight
SurabayaBangkok
SUB Surabaya Juanda - BKK Bangkok Suvarnabhumi
SUBBKK
Surabaya Juanda
Tue 20/10
07.05-16.30
1 stop9h 25m
Bangkok Suvarnabhumi
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,235,128
SurabayaBangkok
SUB Surabaya Juanda - BKK Bangkok Suvarnabhumi
SUBBKK
Surabaya Juanda
Sun 29/11
05.00-23.10
1 stop18h 10m
Bangkok Suvarnabhumi
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,358,324
SurabayaBangkok
SUB Surabaya Juanda - BKK Bangkok Suvarnabhumi
SUBBKK
Surabaya Juanda
Fri 13/11
05.55-13.05
1 stop7h 10m
Bangkok Suvarnabhumi
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,375,924
SurabayaBangkok
SUB Surabaya Juanda - BKK Bangkok Suvarnabhumi
SUBBKK
Surabaya Juanda
Wed 14/10
07.05-16.30
1 stop9h 25m
Bangkok Suvarnabhumi
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,428,722
SurabayaBangkok
SUB Surabaya Juanda - BKK Bangkok Suvarnabhumi
SUBBKK
Surabaya Juanda
Sun 18/10
07.05-16.30
1 stop9h 25m
Bangkok Suvarnabhumi
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,428,722
SurabayaBangkok
SUB Surabaya Juanda - DMK Bangkok Don Mueang Intl
SUBDMK
Surabaya Juanda
Thu 24/9
05.05-19.20
1 stop14h 15m
Bangkok Don Mueang Intl
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,516,720
SurabayaBangkok
SUB Surabaya Juanda - DMK Bangkok Don Mueang Intl
SUBDMK
Surabaya Juanda
Fri 13/11
17.40-20.50
1 stop27h 10m
Bangkok Don Mueang Intl
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,516,720
SurabayaBangkok
SUB Surabaya Juanda - BKK Bangkok Suvarnabhumi
SUBBKK
Surabaya Juanda
Fri 9/10
17.45-16.30
1 stop22h 45m
Bangkok Suvarnabhumi
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,516,720
SurabayaBangkok
SUB Surabaya Juanda - BKK Bangkok Suvarnabhumi
SUBBKK
Surabaya Juanda
Mon 12/10
05.05-16.30
1 stop11h 25m
Bangkok Suvarnabhumi
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,534,319
SurabayaBangkok
SUB Surabaya Juanda - DMK Bangkok Don Mueang Intl
SUBDMK
Surabaya Juanda
Thu 19/11
13.25-20.50
1 stop7h 25m
Bangkok Don Mueang Intl
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,551,918
Flights are sorted by cheapest return flights first.
Deals found on 8/9
Showing 1-10 of 53 resultsSorted by cheapest first
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2
3
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6
Best time to book a flight from Surabaya to Thailand
Have a flexible travel schedule? Discover the best time to fly to Thailand from Surabaya with our price prediction graph.
SUB-DMK
SUB-KBV
SUB-BKK
SUB-HKT
Estimated return price
Rates are based on past data. Find the cheapest month and day to book your flight based on your travel requirements, then search for cheap deals.
Cheapflights Insights
Everything you need to know about your flight from Surabaya to Thailand
SUB-TH0
SUB-DMK
SUB-KBV
SUB-BKK
SUB-HKT
What is the cheapest month to book a flight from Surabaya to Thailand?
Currently, November is the cheapest month in which you can book a flight from Surabaya to Thailand (average of Rp 2,569,518). Flying from Surabaya to Thailand in July is currently the most expensive (average of Rp 5,297,430). There are several factors that can impact the price of a flight, so comparing airlines, departure airports and flight times can provide users with more options.
How often are flights from Surabaya to Thailand delayed?
About 13% of weekly flights between Surabaya and Thailand have experienced delays in the past year, with the average delay time being 109 minutes.
What is the most punctual flight time for Surabaya to Thailand flights?
Historically, flights departing in the morning are less likely to be delayed, whereas flights leaving in the early afternoon tend to experience delays more often.
What day of the week experiences the fewest flight delays on this route?
Tuesday tends to have the lowest number of delays on this route, whereas Monday has historically faced a higher average of delays compared to other days of the week.
Which airline has the best punctuality record on Surabaya to Thailand flights?
Over the past year, AirAsia have had the lowest number of delays on this route, with just 7% of flights being delayed.
How far ahead should I book a flight from Surabaya to Thailand?
The price you pay for your flight from Surabaya to Thailand may vary depending on when you book. For the best chance of a lower fare, look to book 77 days in advance of your trip. Fares are likely to increase a fortnight or so before your departure date.
Reviews of airlines servicing Thailand
Get insights into the airlines that provide service to Thailand. Read reviews, discover amenities, and learn about the overall travel experience offered by airlines. Use this information to make informed decisions when choosing an airline for your flight to Thailand. Reviews last updated 12 September 2026.
Read reviews from past customers who have flown with Singapore Airlines,Malaysia Airlines, andThai Lion Air
from Surabaya to Thailand. Users can see the overall rating for each airline as well as how each is rated in terms of entertainment options, comfort, food, crew/service, and boarding process.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
Related info for your journey
Find useful and relevant information for your journey from Surabaya to Thailand. Access travel guides, tips, and recommendations to enhance your travel experience. Get information about local attractions, weather, transportation options, and more.
What airport do you fly from for flights from Surabaya to Thailand?
For a flight from Surabaya to Thailand, you will be flying from Juanda. Surabaya Juanda (SUB) is just 15.0 km from the centre of the city.
How long is the flight from Surabaya to Thailand?
There are many flights that can get you from Surabaya to Thailand in 6h 40m. Fly via Royal Brunei Airlines, Garuda Indonesia, or Scoot to get the fastest option. The distance from Surabaya to Thailand is about 2692 km. When browsing for deals, the options you’ll see will be for both direct flights and flights with stops.
What are the cheapest airlines to fly from Surabaya to Thailand one-way?
Rp 768,743 is the cheapest one-way deal found within the past few days, from Indonesia AirAsia. You may also be able to find cheap deals on Thai Lion Air and Scoot, with prices starting from Rp 833,861 and Rp 1,699,930, respectively.
What are the most popular routes from Surabaya to Thailand?
When deciding which route to take from Surabaya to Thailand, consider Surabaya Juanda - Bangkok Suvarnabhumi, Surabaya Juanda - Bangkok Don Mueang Intl or Surabaya Juanda - Phuket City, as they are the most popular.
Can I find deals for flights from Surabaya to Thailand that include hotel bookings?
Yes. In addition to deals on Surabaya to Thailand flights, Cheapflights offers holiday packages that include both flights and hotel.
How can I find direct flights from Surabaya to Thailand?
After entering your origin and destination, apply the non-stop filter on the search result page to find direct flights from Surabaya to Thailand.
Can I find deals for business class flights from Surabaya to Thailand?
Yes. Cheapflights offers flight deals from Surabaya to Thailand by cabin class. In addition to browsing deals, you can also filter by cabin class on the search results page after making a search.
What is the cheapest month to book a flight from Surabaya to Thailand?
Currently, November is the cheapest month in which you can book a flight from Surabaya to Thailand (average of Rp 2,569,518). Flying from Surabaya to Thailand in July is currently the most expensive (average of Rp 5,297,430). There are several factors that can impact the price of a flight, so comparing airlines, departure airports and flight times can provide users with more options.
Discover the top 5 airlines that operate flights from Surabaya to Thailand. Compare their services, reliability, and customer satisfaction ratings to choose the airline that best suits your travel preferences and needs. Over the last 7 days, Cheapflights users made 7,457,451 searches. Data last updated 12 September 2026.
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