Cheap flights from Surabaya to Thailand from Rp 1,647,860
This is the cheapest retur flight price found by a Cheapflights user in the last 72 hours by searching for a flight departing on 5/11. Fares are subject to change and may not be available on all flights or dates of travel.
SUB — BKK
13 Nov — 20 Nov1
Return
1 adult
Economy
Return
1 adult, Economy, 0 bags
Cheap flight deals from Surabaya to Thailand
Enter your travel dates to find the best prices.
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Best
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Cheapest flights from Surabaya to Thailand
Explore the most affordable flight options available from Surabaya to Thailand. Find the lowest fares from popular airlines and budget airlines, with prices last updated on 14 October 2026.
Sat 28/1119.30 -
1 stop23h 45m
Sat 5/1209.15 -
1 stop9h 15m
Deal found 14/10Rp 4,209,206
Sat 31/1019.30 -
1 stop23h 45m
Sat 7/1117.00 -
1 stop16h 00m
Deal found 12/10Rp 4,334,587
Tue 10/1119.30 -
1 stop23h 45m
Tue 17/1111.50 -
1 stop21h 10m
Deal found 13/10Rp 4,370,410
Thu 26/1109.50 -
1 stop9h 25m
Thu 3/1220.15 -
1 stop22h 15m
Deal found 12/10Rp 4,549,526
Thu 12/1110.20 -
1 stop8h 50m
Thu 19/1106.40 -
1 stop6h 10m
Deal found 13/10Rp 4,818,198
Mon 2/1107.00 -
1 stop9h 20m
Tue 10/1107.45 -
1 stop10h 25m
Deal found 10/10Rp 4,871,932
Fri 27/1109.50 -
1 stop9h 25m
Fri 4/1222.20 -
1 stop20h 10m
Deal found 13/10Rp 4,889,844
Tue 24/1107.00 -
1 stop7h 40m
Mon 30/1106.40 -
1 stop6h 10m
Deal found 10/10Rp 4,889,844
Tue 24/1109.50 -
1 stop9h 25m
Tue 1/1222.20 -
1 stop20h 10m
Deal found 10/10Rp 4,943,578
Thu 22/1007.05 -
1 stop13h 45m
Thu 29/1021.30 -
1 stop18h 40m
Deal found 13/10Rp 5,033,136
Tue 10/1119.30 -
1 stop23h 45m
Tue 17/1106.50 -
2 stops11h 40m
Deal found 10/10Rp 5,068,960
Sat 31/1007.00 -
1 stop12h 10m
Sat 7/1106.40 -
1 stop6h 10m
Deal found 11/10Rp 5,104,782
Best flights from Surabaya to Thailand
Discover carefully curated flight deals from Surabaya to Thailand that have cost, travel time, and stopovers in mind to ensure you get the best travel experience. Data last updated 14 October 2026.
Sat 31/1007.00 -
1 stop12h 10m
Sat 7/1106.40 -
1 stop6h 10m
Deal found 11/10Rp 5,104,782
Tue 9/216.30 -
1 stop15h 55m
Sun 14/221.15 -
1 stop12h 00m
Deal found 12/10Rp 5,140,606
Sun 25/1015.50 -
1 stop7h 20m
Thu 29/1006.35 -
1 stop8h 15m
Deal found 9/10Rp 6,394,412
Sat 28/1112.00 -
1 stop7h 15m
Sat 5/1218.00 -
1 stop17h 00m
Deal found 14/10Rp 6,394,412
Tue 9/218.00 -
1 stop19h 10m
Sun 14/214.15 -
2 stops28h 55m
Deal found 12/10Rp 6,949,668
Tue 24/1109.50 -
1 stop6h 10m
Tue 1/1209.15 -
1 stop23h 45m
Deal found 10/10Rp 7,397,456
Mon 9/1104.00 -
1 stop15h 10m
Tue 17/1106.40 -
1 stop6h 10m
Deal found 13/10Rp 5,230,163
Fri 20/1107.00 -
1 stop13h 50m
Mon 23/1106.40 -
1 stop6h 10m
Deal found 14/10Rp 5,677,951
Fri 20/1107.00 -
1 stop11h 05m
Wed 25/1113.40 -
1 stop9h 00m
Deal found 10/10Rp 6,018,270
Fri 25/1215.50 -
1 stop7h 20m
Sun 27/1206.35 -
1 stop8h 15m
Deal found 13/10Rp 7,952,714
Thu 24/1215.50 -
1 stop7h 20m
Mon 28/1206.35 -
1 stop10h 30m
Deal found 13/10Rp 8,293,032
Fri 11/1212.00 -
1 stop7h 10m
Wed 16/1206.20 -
2 stops12h 10m
Deal found 11/10Rp 6,949,668
Tue 9/207.00 -
1 stop7h 40m
Sun 14/206.40 -
1 stop6h 50m
Deal found 12/10Rp 7,057,138
Tue 22/1213.40 -
2 stops24h 15m
Fri 19/210.50 -
1 stop11h 50m
Deal found 13/10Rp 7,092,961
Thu 24/1210.15 -
1 stop26h 55m
Sun 27/1214.15 -
2 stops28h 55m
Deal found 13/10Rp 11,803,690
Sun 7/207.00 -
1 stop6h 05m
Thu 18/209.55 -
1 stop6h 15m
Deal found 14/10Rp 7,684,041
Thu 24/1210.20 -
1 stop10h 30m
Thu 7/110.50 -
1 stop9h 25m
Deal found 10/10Rp 7,701,952
Tue 22/1218.05 -
2 stops27h 35m
Thu 18/222.10 -
2 stops18h 55m
Deal found 13/10Rp 10,066,273
Mon 21/1218.05 -
2 stops27h 35m
Sun 14/222.10 -
2 stops35h 00m
Deal found 13/10Rp 10,066,273
Tue 24/1110.00 -
2 stops14h 10m
Mon 30/1101.10 -
2 stops32h 00m
Deal found 10/10Rp 17,660,756
Sat 31/1010.00 -
2 stops14h 10m
Sat 7/1118.20 -
2 stops22h 45m
Deal found 11/10Rp 17,857,782
Fri 20/1110.00 -
2 stops14h 10m
Sun 22/1101.10 -
2 stops15h 55m
Deal found 11/10Rp 18,860,828
Last-minute flights from Surabaya to Thailand
Discover last-minute flight deals from Surabaya to Thailand. Data last updated 14 October 2026 and is based on user searches.
Thu 22/1007.05 -
1 stop13h 45m
Thu 29/1021.30 -
1 stop18h 40m
Deal found 13/10Rp 5,033,136
Thu 22/1010.00 -
1 stop8h 55m
Thu 29/1017.05 -
1 stop16h 05m
Deal found 13/10Rp 5,230,163
Thu 22/1016.10 -
2 stops21h 00m
Thu 29/1014.15 -
1 stop7h 35m
Deal found 13/10Rp 9,188,608
Thu 22/1010.00 -
2 stops14h 10m
Wed 28/1001.10 -
2 stops32h 00m
Deal found 13/10Rp 18,198,102
Wed 28/1004.00 -
1 stop8h 10m
Sat 31/1021.30 -
1 stop15h 20m
Deal found 14/10Rp 5,463,012
Sat 31/1007.00 -
1 stop12h 10m
Sat 7/1106.40 -
1 stop6h 10m
Deal found 11/10Rp 5,104,782
Mon 2/1107.00 -
1 stop9h 20m
Tue 10/1107.45 -
1 stop10h 25m
Deal found 10/10Rp 4,871,932
Mon 9/1104.00 -
1 stop15h 10m
Tue 17/1106.40 -
1 stop6h 10m
Deal found 13/10Rp 5,230,163
Thu 12/1110.20 -
1 stop8h 50m
Thu 19/1106.40 -
1 stop6h 10m
Deal found 13/10Rp 4,818,198
Fri 20/1107.00 -
1 stop11h 05m
Wed 25/1113.40 -
1 stop9h 00m
Deal found 14/10Rp 5,677,951
Tue 24/1107.00 -
1 stop7h 40m
Mon 30/1106.40 -
1 stop6h 10m
Deal found 10/10Rp 4,889,844
One-way flights from Surabaya to Thailand
Search for one-way flight options from Surabaya to Thailand. Find affordable one-way fares based on user searches. Data last updated 14 October 2026.
Thu 5/1109.50 -
1 stop9h 25m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 14/10Rp 1,647,860
Sat 31/1019.30 -
1 stop22h 05m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 14/10Rp 1,683,683
Tue 3/1119.30 -
1 stop20h 30m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 12/10Rp 1,719,506
Sat 21/1109.50 -
1 stop9h 25m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 10/10Rp 1,970,267
Sun 22/1104.00 -
1 stop12h 25m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 12/10Rp 2,131,470
Sat 21/1104.00 -
1 stop14h 05m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 10/10Rp 2,131,470
Mon 23/1112.00 -
1 stop7h 15m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 12/10Rp 2,149,382
Mon 23/1110.20 -
1 stop10h 30m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 10/10Rp 2,167,294
Wed 4/1109.50 -
1 stop9h 25m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 14/10Rp 2,185,205
Sat 24/1010.35 -
1 stop21h 40m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 12/10Rp 2,221,028
Sat 21/1110.20 -
1 stop10h 30m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 10/10Rp 2,221,028
Wed 21/1019.50 -
1 stop12h 15m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 12/10Rp 2,238,940
Find flight deals from Surabaya to Thailand
Keep the following information in mind while searching for Surabaya to Thailand flight deals. Data was last updated 14 October 2026.
Customise your flight search to find flights from Surabaya to Thailand that fit within your specific budget. Explore options based on user searches and filter the results based on your desired price range. Find flights that match your budget for a cost-effective journey. Over the last 7 days, Cheapflights users made 7,457,451 searches. Data last updated 14 October 2026.
Use the filters below to find and compare flights from Surabaya to Thailand that are best for you.
Fly from
Fly to
Route
Depart
Return
Price
Cheapest return flight
SurabayaBangkok
SUB Surabaya Juanda - BKK Bangkok Suvarnabhumi
SUBBKK
Surabaya Juanda
Mon 23/11
07.00-16.25
1 stop9h 25m
Bangkok Suvarnabhumi
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,203,116
SurabayaBangkok
SUB Surabaya Juanda - BKK Bangkok Suvarnabhumi
SUBBKK
Surabaya Juanda
Sun 1/11
19.30-08.15
1 stop12h 45m
Bangkok Suvarnabhumi
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,221,028
SurabayaBangkok
SUB Surabaya Juanda - BKK Bangkok Suvarnabhumi
SUBBKK
Surabaya Juanda
Mon 2/11
09.50-19.15
1 stop9h 25m
Bangkok Suvarnabhumi
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,238,940
SurabayaBangkok
SUB Surabaya Juanda - DMK Bangkok Don Mueang Intl
SUBDMK
Surabaya Juanda
Tue 24/11
12.00-19.15
1 stop7h 15m
Bangkok Don Mueang Intl
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,256,851
SurabayaBangkok
SUB Surabaya Juanda - DMK Bangkok Don Mueang Intl
SUBDMK
Surabaya Juanda
Mon 23/11
12.00-19.15
1 stop7h 15m
Bangkok Don Mueang Intl
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,256,851
SurabayaBangkok
SUB Surabaya Juanda - BKK Bangkok Suvarnabhumi
SUBBKK
Surabaya Juanda
Wed 18/11
07.00-16.25
1 stop9h 25m
Bangkok Suvarnabhumi
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,328,497
SurabayaBangkok
SUB Surabaya Juanda - DMK Bangkok Don Mueang Intl
SUBDMK
Surabaya Juanda
Mon 2/11
16.45-09.20
1 stop16h 35m
Bangkok Don Mueang Intl
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,328,497
SurabayaBangkok
SUB Surabaya Juanda - DMK Bangkok Don Mueang Intl
SUBDMK
Surabaya Juanda
Tue 3/11
07.00-18.05
1 stop11h 05m
Bangkok Don Mueang Intl
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,418,055
SurabayaBangkok
SUB Surabaya Juanda - DMK Bangkok Don Mueang Intl
SUBDMK
Surabaya Juanda
Sat 24/10
10.35-23.35
2 stops13h 00m
Bangkok Don Mueang Intl
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,489,701
SurabayaBangkok
SUB Surabaya Juanda - BKK Bangkok Suvarnabhumi
SUBBKK
Surabaya Juanda
Wed 4/11
10.20-23.00
2 stops12h 40m
Bangkok Suvarnabhumi
Wed 31/12
00.00-00.00
Nonstop0h 00m
Rp 2,561,347
Flights are sorted by cheapest return flights first.
Deals found on 10/10
Showing 1-10 of 44 resultsSorted by cheapest first
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Best time to book a flight from Surabaya to Thailand
Have a flexible travel schedule? Discover the best time to fly to Thailand from Surabaya with our price prediction graph.
SUB-DMK
SUB-BKK
SUB-HDY
Estimated return price
Rates are based on past data. Find the cheapest month and day to book your flight based on your travel requirements, then search for cheap deals.
Cheapflights Insights
Everything you need to know about your flight from Surabaya to Thailand
SUB-TH0
SUB-DMK
SUB-BKK
SUB-HDY
What is the cheapest month to book a flight from Surabaya to Thailand?
Currently, January is the cheapest month in which you can book a flight from Surabaya to Thailand (average of Rp 3,080,781). Flying from Surabaya to Thailand in July is currently the most expensive (average of Rp 5,337,632). There are several factors that can impact the price of a flight, so comparing airlines, departure airports and flight times can provide users with more options.
How often are flights from Surabaya to Thailand delayed?
About 13% of weekly flights between Surabaya and Thailand have experienced delays in the past year, with the average delay time being 108 minutes.
What is the most punctual flight time for Surabaya to Thailand flights?
Historically, flights departing in the morning are less likely to be delayed, whereas flights leaving in the early afternoon tend to experience delays more often.
What day of the week experiences the fewest flight delays on this route?
Tuesday tends to have the lowest number of delays on this route, whereas Monday has historically faced a higher average of delays compared to other days of the week.
Which airline has the best punctuality record on Surabaya to Thailand flights?
Over the past year, AirAsia have had the lowest number of delays on this route, with just 7% of flights being delayed.
How far ahead should I book a flight from Surabaya to Thailand?
The price you pay for your flight from Surabaya to Thailand may vary depending on when you book. For the best chance of a lower fare, look to book 79 days in advance of your trip. Fares are likely to increase a fortnight or so before your departure date.
Reviews of airlines servicing Thailand
Get insights into the airlines that provide service to Thailand. Read reviews, discover amenities, and learn about the overall travel experience offered by airlines. Use this information to make informed decisions when choosing an airline for your flight to Thailand. Reviews last updated 14 October 2026.
Read reviews from past customers who have flown with Singapore Airlines,Malaysia Airlines, andThai Lion Air
from Surabaya to Thailand. Users can see the overall rating for each airline as well as how each is rated in terms of entertainment options, comfort, food, crew/service, and boarding process.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
Related info for your journey
Find useful and relevant information for your journey from Surabaya to Thailand. Access travel guides, tips, and recommendations to enhance your travel experience. Get information about local attractions, weather, transportation options, and more.
What airport do you fly from for flights from Surabaya to Thailand?
For a flight from Surabaya to Thailand, you will be flying from Juanda. Surabaya Juanda (SUB) is just 15.0 km from the centre of the city.
How long is the flight from Surabaya to Thailand?
There are many flights that can get you from Surabaya to Thailand in 7h 20m. Fly via Singapore Airlines, Malaysia Airlines, or Garuda Indonesia to get the fastest option. The distance from Surabaya to Thailand is about 2692 km. When browsing for deals, the options you’ll see will be for both direct flights and flights with stops.
What are the cheapest airlines to fly from Surabaya to Thailand one-way?
Rp 782,375 is the cheapest one-way deal found within the past few days, from Indonesia AirAsia. You may also be able to find cheap deals on Thai Lion Air and Scoot, with prices starting from Rp 848,648 and Rp 1,730,074, respectively.
What are the most popular routes from Surabaya to Thailand?
When deciding which route to take from Surabaya to Thailand, consider Surabaya Juanda - Bangkok Suvarnabhumi, Surabaya Juanda - Bangkok Don Mueang Intl or Surabaya Juanda - Phuket City, as they are the most popular.
Can I find deals for flights from Surabaya to Thailand that include hotel bookings?
Yes. In addition to deals on Surabaya to Thailand flights, Cheapflights offers holiday packages that include both flights and hotel.
How can I find direct flights from Surabaya to Thailand?
After entering your origin and destination, apply the non-stop filter on the search result page to find direct flights from Surabaya to Thailand.
Can I find deals for business class flights from Surabaya to Thailand?
Yes. Cheapflights offers flight deals from Surabaya to Thailand by cabin class. In addition to browsing deals, you can also filter by cabin class on the search results page after making a search.
What is the cheapest month to book a flight from Surabaya to Thailand?
Currently, January is the cheapest month in which you can book a flight from Surabaya to Thailand (average of Rp 3,080,781). Flying from Surabaya to Thailand in July is currently the most expensive (average of Rp 5,337,632). There are several factors that can impact the price of a flight, so comparing airlines, departure airports and flight times can provide users with more options.
Discover the top 5 airlines that operate flights from Surabaya to Thailand. Compare their services, reliability, and customer satisfaction ratings to choose the airline that best suits your travel preferences and needs. Over the last 7 days, Cheapflights users made 7,457,451 searches. Data last updated 14 October 2026.
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