Cheap flights from Surabaya to Japan from Rp 3,167,502
This is the cheapest retur flight price found by a Cheapflights user in the last 72 hours by searching for a flight departing on 13/11. Fares are subject to change and may not be available on all flights or dates of travel.
SUB — FUK
13 Nov — 20 Nov1
Return
1 adult
Economy
Return
1 adult, Economy, 0 bags
Cheap flight deals from Surabaya to Japan
Enter your travel dates to find the best prices.
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Cheapest flights from Surabaya to Japan
Explore the most affordable flight options available from Surabaya to Japan. Find the lowest fares from popular airlines and budget airlines, with prices last updated on 14 October 2026.
Wed 11/1119.30 -
1 stop27h 30m
Tue 24/1102.15 -
1 stop18h 15m
Deal found 11/10Rp 6,299,212
Wed 28/1019.30 -
1 stop12h 45m
Mon 9/1121.10 -
2 stops23h 20m
Deal found 10/10Rp 6,907,660
Mon 7/1208.00 -
1 stop27h 35m
Tue 15/1210.45 -
1 stop13h 15m
Deal found 10/10Rp 6,925,555
Sat 14/1113.30 -
1 stop22h 10m
Wed 18/1115.30 -
1 stop23h 00m
Deal found 13/10Rp 6,943,450
Sat 24/1014.40 -
1 stop21h 00m
Mon 2/1115.30 -
1 stop23h 00m
Deal found 14/10Rp 7,050,823
Mon 16/1108.00 -
1 stop10h 00m
Fri 20/1110.45 -
1 stop13h 15m
Deal found 13/10Rp 7,176,092
Sat 28/1108.00 -
1 stop27h 35m
Sat 5/1210.45 -
1 stop13h 15m
Deal found 13/10Rp 7,265,569
Wed 25/1119.30 -
1 stop27h 30m
Tue 1/1202.15 -
1 stop18h 15m
Deal found 11/10Rp 7,337,151
Thu 29/1009.50 -
1 stop22h 25m
Fri 6/1120.55 -
2 stops14h 05m
Deal found 12/10Rp 7,623,479
Tue 10/1104.00 -
2 stops19h 00m
Tue 24/1102.15 -
1 stop18h 15m
Deal found 11/10Rp 7,623,479
Tue 24/1109.50 -
1 stop13h 10m
Tue 1/1202.15 -
1 stop18h 15m
Deal found 11/10Rp 7,641,374
Thu 26/1108.00 -
1 stop28h 10m
Thu 3/1216.00 -
1 stop32h 00m
Deal found 11/10Rp 7,802,434
Best flights from Surabaya to Japan
Discover carefully curated flight deals from Surabaya to Japan that have cost, travel time, and stopovers in mind to ensure you get the best travel experience. Data last updated 14 October 2026.
Sat 14/1113.30 -
1 stop22h 10m
Wed 18/1115.30 -
1 stop23h 00m
Deal found 13/10Rp 6,943,450
Mon 16/1108.00 -
1 stop10h 00m
Fri 20/1110.45 -
1 stop13h 15m
Deal found 13/10Rp 7,176,092
Thu 12/1108.15 -
1 stop10h 45m
Thu 19/1115.15 -
1 stop29h 05m
Deal found 12/10Rp 7,891,911
Wed 11/1119.30 -
2 stops23h 55m
Wed 25/1108.50 -
1 stop11h 40m
Deal found 11/10Rp 8,661,417
Mon 16/1118.05 -
1 stop11h 10m
Thu 19/1109.45 -
1 stop25h 25m
Deal found 13/10Rp 9,681,460
Tue 24/1119.20 -
1 stop11h 30m
Tue 1/1211.45 -
1 stop22h 45m
Deal found 9/10Rp 11,041,518
Fri 15/116.00 -
2 stops43h 20m
Wed 27/112.45 -
2 stops32h 25m
Deal found 11/10Rp 12,491,052
Sat 28/1108.00 -
1 stop27h 35m
Sat 5/1210.45 -
1 stop13h 15m
Deal found 13/10Rp 7,265,569
Sat 28/1108.15 -
1 stop29h 00m
Sat 5/1221.05 -
1 stop23h 15m
Deal found 14/10Rp 8,858,268
Thu 3/1208.15 -
2 stops22h 50m
Sun 13/1215.15 -
1 stop29h 05m
Deal found 14/10Rp 9,144,596
Mon 26/1018.05 -
1 stop21h 25m
Mon 2/1121.45 -
1 stop13h 25m
Deal found 14/10Rp 9,949,893
Fri 15/108.15 -
1 stop20h 05m
Wed 27/109.25 -
1 stop10h 55m
Deal found 11/10Rp 9,323,550
Tue 24/1108.15 -
2 stops29h 20m
Tue 1/1214.20 -
3 stops54h 00m
Deal found 10/10Rp 9,359,341
Sat 28/1108.00 -
1 stop27h 35m
Sat 5/1215.05 -
2 stops19h 25m
Deal found 13/10Rp 9,502,505
Tue 19/108.15 -
1 stop11h 00m
Mon 25/116.00 -
1 stop28h 20m
Deal found 9/10Rp 9,753,042
Sat 16/108.15 -
1 stop27h 30m
Fri 22/116.00 -
1 stop28h 20m
Deal found 9/10Rp 9,753,042
Sat 14/1119.30 -
1 stop27h 30m
Tue 17/1102.30 -
2 stops20h 15m
Deal found 13/10Rp 9,770,938
Sun 7/218.00 -
2 stops45h 50m
Tue 16/212.45 -
2 stops32h 25m
Deal found 10/10Rp 13,099,499
Sun 7/217.00 -
2 stops19h 00m
Fri 12/206.50 -
2 stops34h 25m
Deal found 10/10Rp 13,206,872
Thu 12/1108.15 -
2 stops22h 50m
Thu 19/1116.40 -
2 stops27h 40m
Deal found 12/10Rp 9,806,729
Fri 27/1108.15 -
1 stop10h 50m
Fri 4/1218.05 -
1 stop26h 15m
Deal found 13/10Rp 9,860,415
Sun 7/208.20 -
2 stops27h 40m
Mon 15/206.50 -
2 stops28h 40m
Deal found 10/10Rp 13,206,872
Wed 11/1106.30 -
2 stops16h 30m
Tue 24/1102.15 -
2 stops16h 25m
Deal found 11/10Rp 9,931,997
Tue 24/1108.15 -
1 stop27h 55m
Tue 1/1215.15 -
1 stop29h 05m
Deal found 10/10Rp 9,967,788
Tue 24/1108.15 -
2 stops22h 25m
Tue 1/1209.55 -
2 stops34h 25m
Deal found 10/10Rp 10,039,370
Tue 24/1108.15 -
1 stop20h 15m
Wed 2/1215.30 -
2 stops28h 50m
Deal found 11/10Rp 10,737,294
Tue 3/1108.20 -
2 stops27h 45m
Mon 9/1120.30 -
2 stops24h 00m
Deal found 13/10Rp 10,325,698
Mon 26/1009.50 -
1 stop13h 10m
Mon 2/1123.55 -
1 stop14h 55m
Deal found 13/10Rp 10,343,593
Wed 6/108.15 -
2 stops30h 35m
Tue 19/114.25 -
1 stop29h 55m
Deal found 13/10Rp 11,524,696
Sat 24/1010.35 -
1 stop12h 30m
Mon 2/1123.55 -
1 stop14h 55m
Deal found 13/10Rp 10,343,593
Last-minute flights from Surabaya to Japan
Discover last-minute flight deals from Surabaya to Japan. Data last updated 14 October 2026 and is based on user searches.
Sat 24/1014.40 -
1 stop21h 00m
Mon 2/1115.30 -
1 stop23h 00m
Deal found 14/10Rp 7,050,823
Wed 28/1019.30 -
1 stop12h 45m
Mon 9/1121.10 -
2 stops23h 20m
Deal found 10/10Rp 6,907,660
Thu 29/1009.50 -
1 stop22h 25m
Fri 6/1120.55 -
2 stops14h 05m
Deal found 12/10Rp 7,623,479
Tue 10/1104.00 -
2 stops19h 00m
Tue 24/1102.15 -
1 stop18h 15m
Deal found 11/10Rp 7,623,479
Wed 11/1119.30 -
1 stop27h 30m
Tue 24/1102.15 -
1 stop18h 15m
Deal found 11/10Rp 6,299,212
Thu 12/1108.15 -
1 stop10h 45m
Thu 19/1115.15 -
1 stop29h 05m
Deal found 12/10Rp 7,891,911
Sat 14/1113.30 -
1 stop22h 10m
Wed 18/1115.30 -
1 stop23h 00m
Deal found 13/10Rp 6,943,450
Mon 16/1108.00 -
1 stop10h 00m
Fri 20/1110.45 -
1 stop13h 15m
Deal found 13/10Rp 7,176,092
Tue 24/1109.50 -
1 stop13h 10m
Tue 1/1202.15 -
1 stop18h 15m
Deal found 11/10Rp 7,641,374
Wed 25/1119.30 -
1 stop27h 30m
Tue 1/1202.15 -
1 stop18h 15m
Deal found 11/10Rp 7,337,151
Thu 26/1108.00 -
1 stop28h 10m
Thu 3/1216.00 -
1 stop32h 00m
Deal found 11/10Rp 7,802,434
Sat 28/1108.00 -
1 stop27h 35m
Sat 5/1210.45 -
1 stop13h 15m
Deal found 13/10Rp 7,265,569
One-way flights from Surabaya to Japan
Search for one-way flight options from Surabaya to Japan. Find affordable one-way fares based on user searches. Data last updated 14 October 2026.
Fri 13/1109.50 -
1 stop13h 10m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 10/10Rp 3,167,502
Wed 24/309.50 -
1 stop13h 10m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 10/10Rp 3,364,352
Thu 12/1113.30 -
1 stop22h 10m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 12/10Rp 3,400,143
Tue 24/1109.50 -
1 stop13h 10m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 13/10Rp 3,489,620
Thu 22/1014.40 -
1 stop21h 15m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 11/10Rp 3,525,412
Wed 2/1219.30 -
1 stop12h 45m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 11/10Rp 3,543,307
Tue 24/1113.30 -
1 stop22h 10m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 13/10Rp 3,579,098
Thu 22/1010.35 -
1 stop26h 00m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 14/10Rp 3,614,889
Mon 7/1208.00 -
1 stop10h 00m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 10/10Rp 3,722,262
Thu 22/1010.35 -
1 stop12h 30m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 11/10Rp 3,793,844
Mon 30/1108.00 -
1 stop28h 10m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 13/10Rp 4,115,963
Fri 4/1219.30 -
1 stop12h 45m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 13/10Rp 4,169,649
Find flight deals from Surabaya to Japan
Keep the following information in mind while searching for Surabaya to Japan flight deals. Data was last updated 14 October 2026.
Customise your flight search to find flights from Surabaya to Japan that fit within your specific budget. Explore options based on user searches and filter the results based on your desired price range. Find flights that match your budget for a cost-effective journey. Over the last 7 days, Cheapflights users made 7,457,451 searches. Data last updated 14 October 2026.
Use the filters below to find and compare flights from Surabaya to Japan that are best for you.
Fly from
Fly to
Route
Depart
Return
Price
Cheapest return flight
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Wed 24/3
09.50-01.00
1 stop13h 10m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,364,352
SurabayaTokyo
SUB Surabaya Juanda - NRT Tokyo Narita
SUBNRT
Surabaya Juanda
Thu 12/11
13.30-13.40
1 stop22h 10m
Tokyo Narita
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,400,143
SurabayaTokyo
SUB Surabaya Juanda - NRT Tokyo Narita
SUBNRT
Surabaya Juanda
Thu 22/10
14.40-13.55
1 stop21h 15m
Tokyo Narita
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,525,412
SurabayaOsaka
SUB Surabaya Juanda - KIX Osaka Kansai Intl
SUBKIX
Surabaya Juanda
Wed 2/12
19.30-10.15
1 stop12h 45m
Osaka Kansai Intl
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,543,307
SurabayaTokyo
SUB Surabaya Juanda - NRT Tokyo Narita
SUBNRT
Surabaya Juanda
Tue 24/11
13.30-13.40
1 stop22h 10m
Tokyo Narita
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,579,098
Fastest return journey
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Thu 22/10
10.35-01.05
1 stop12h 30m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,793,844
SurabayaOsaka
SUB Surabaya Juanda - KIX Osaka Kansai Intl
SUBKIX
Surabaya Juanda
Tue 1/12
08.00-14.10
1 stop28h 10m
Osaka Kansai Intl
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 4,115,963
SurabayaOsaka
SUB Surabaya Juanda - KIX Osaka Kansai Intl
SUBKIX
Surabaya Juanda
Mon 30/11
08.00-14.10
1 stop28h 10m
Osaka Kansai Intl
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 4,115,963
SurabayaOsaka
SUB Surabaya Juanda - KIX Osaka Kansai Intl
SUBKIX
Surabaya Juanda
Wed 2/12
08.00-14.10
1 stop28h 10m
Osaka Kansai Intl
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 4,115,963
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Fri 13/11
12.00-01.00
2 stops35h 00m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 4,169,649
Flights are sorted by cheapest return flights first.
Deals found on 10/10
Showing 1-10 of 55 resultsSorted by cheapest first
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Best time to book a flight from Surabaya to Japan
Have a flexible travel schedule? Discover the best time to fly to Japan from Surabaya with our price prediction graph.
SUB-HND
SUB-NRT
SUB-KIX
SUB-NGO
SUB-FUK
Estimated return price
Rates are based on past data. Find the cheapest month and day to book your flight based on your travel requirements, then search for cheap deals.
Cheapflights Insights
Everything you need to know about your flight from Surabaya to Japan
SUB-JP0
SUB-HND
SUB-NRT
SUB-KIX
SUB-NGO
What is the cheapest month to book a flight from Surabaya to Japan?
Currently, February is the cheapest month in which you can book a flight from Surabaya to Japan (average of Rp 7,390,838). Flying from Surabaya to Japan in March is currently the most expensive (average of Rp 12,616,321). There are several factors that can impact the price of a flight, so comparing airlines, departure airports and flight times can provide users with more options.
Reviews of airlines servicing Japan
Get insights into the airlines that provide service to Japan. Read reviews, discover amenities, and learn about the overall travel experience offered by airlines. Use this information to make informed decisions when choosing an airline for your flight to Japan. Reviews last updated 14 October 2026.
Check out reviews from past customers who have flown with Singapore Airlines,Garuda Indonesia, andCathay Pacific from Surabaya to Japan to help guide your decision. You can also see how each airline stacks up in terms of entertainment options, comfort, food, crew/service, and boarding process.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
Related info for your journey
Find useful and relevant information for your journey from Surabaya to Japan. Access travel guides, tips, and recommendations to enhance your travel experience. Get information about local attractions, weather, transportation options, and more.
What airport do you fly from for flights from Surabaya to Japan?
Surabaya Juanda (SUB) is the airport you will fly out of if you book a flight from Surabaya to Japan. It is only a 15.0 km journey to Juanda (SUB) from Surabaya’s city centre.
How long is the flight from Surabaya to Japan?
A quick flight from Surabaya to Japan can take about 10h. XiamenAir provides one of the quickest options available for as low as Rp 7,176,092. There are 5544 km between Surabaya and Japan. Both multi-stop and direct flights can be found to your destination and back.
Can I find deals for flights from Surabaya to Japan that include hotel bookings?
Yes. In addition to deals on Surabaya to Japan flights, Cheapflights offers holiday packages that include both flights and hotel.
How can I find direct flights from Surabaya to Japan?
After entering your origin and destination, apply the non-stop filter on the search result page to find direct flights from Surabaya to Japan.
Can I find deals for business class flights from Surabaya to Japan?
Yes. Cheapflights offers flight deals from Surabaya to Japan by cabin class. In addition to browsing deals, you can also filter by cabin class on the search results page after making a search.
What is the cheapest month to book a flight from Surabaya to Japan?
Currently, February is the cheapest month in which you can book a flight from Surabaya to Japan (average of Rp 7,390,838). Flying from Surabaya to Japan in March is currently the most expensive (average of Rp 12,616,321). There are several factors that can impact the price of a flight, so comparing airlines, departure airports and flight times can provide users with more options.
Discover the top 3 airlines that operate flights from Surabaya to Japan. Compare their services, reliability, and customer satisfaction ratings to choose the airline that best suits your travel preferences and needs. Over the last 7 days, Cheapflights users made 7,457,451 searches. Data last updated 14 October 2026.
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Need flexible booking options for your flight to Japan from Surabaya? Don’t worry, Cheapflights have you covered. Use our search filter to only show flights with no change fees.
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