Cheap flights from Surabaya to Japan from Rp 2,772,744
This is the cheapest retur flight price found by a Cheapflights user in the last 72 hours by searching for a flight departing on 15/2. Fares are subject to change and may not be available on all flights or dates of travel.
SUB — FUK
4 Dec — 11 Dec1
Return
1 adult
Economy
Return
1 adult, Economy, 0 bags
Cheap flight deals from Surabaya to Japan
Enter your travel dates to find the best prices.
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Best
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Cheapest flights from Surabaya to Japan
Explore the most affordable flight options available from Surabaya to Japan. Find the lowest fares from popular airlines and budget airlines, with prices last updated on 4 November 2026.
Sat 28/1119.30 -
1 stop27h 30m
Tue 8/1202.15 -
1 stop18h 15m
Deal found 4/11Rp 6,469,736
Tue 24/1109.50 -
1 stop13h 10m
Tue 1/1202.15 -
1 stop18h 15m
Deal found 2/11Rp 6,632,838
Sat 28/1113.30 -
1 stop22h 10m
Wed 9/1215.30 -
1 stop23h 00m
Deal found 1/11Rp 6,687,206
Fri 4/1219.30 -
1 stop27h 30m
Thu 10/1202.15 -
1 stop18h 15m
Deal found 4/11Rp 6,904,676
Tue 24/1113.30 -
1 stop22h 10m
Wed 2/1208.50 -
1 stop26h 10m
Deal found 3/11Rp 7,049,656
Tue 10/1113.30 -
1 stop22h 10m
Tue 17/1108.50 -
1 stop11h 40m
Deal found 3/11Rp 7,375,861
Thu 5/1113.30 -
1 stop22h 10m
Thu 12/1108.50 -
1 stop26h 10m
Deal found 4/11Rp 7,484,596
Thu 31/1219.00 -
2 stops20h 00m
Mon 25/118.15 -
1 stop17h 30m
Deal found 2/11Rp 7,593,331
Fri 4/1219.30 -
2 stops23h 55m
Fri 11/1208.50 -
1 stop11h 40m
Deal found 4/11Rp 7,955,781
Wed 2/1219.30 -
1 stop12h 45m
Wed 9/1209.00 -
1 stop27h 10m
Deal found 3/11Rp 8,209,496
Sun 29/1119.30 -
1 stop27h 30m
Sat 5/1202.15 -
1 stop18h 15m
Deal found 1/11Rp 8,753,171
Sun 22/1109.50 -
1 stop22h 25m
Fri 27/1121.10 -
2 stops23h 20m
Deal found 30/10Rp 8,789,416
Best flights from Surabaya to Japan
Discover carefully curated flight deals from Surabaya to Japan that have cost, travel time, and stopovers in mind to ensure you get the best travel experience. Data last updated 4 November 2026.
Tue 24/1113.30 -
1 stop22h 10m
Wed 2/1208.50 -
1 stop26h 10m
Deal found 31/10Rp 8,064,516
Sat 5/1208.15 -
1 stop29h 00m
Mon 21/1216.35 -
1 stop27h 45m
Deal found 2/11Rp 9,025,009
Sun 24/115.50 -
1 stop23h 40m
Wed 3/209.45 -
1 stop25h 25m
Deal found 3/11Rp 9,822,399
Tue 23/309.50 -
1 stop13h 10m
Fri 26/302.15 -
1 stop18h 15m
Deal found 1/11Rp 10,293,585
Tue 15/1209.20 -
2 stops32h 15m
Tue 22/1218.30 -
2 stops26h 40m
Deal found 31/10Rp 12,160,203
Mon 8/311.10 -
1 stop19h 40m
Thu 18/311.45 -
1 stop12h 05m
Deal found 4/11Rp 16,346,502
Fri 18/1222.00 -
1 stop12h 45m
Fri 25/1213.00 -
1 stop10h 15m
Deal found 2/11Rp 17,741,936
Fri 15/108.15 -
1 stop10h 50m
Wed 27/109.50 -
1 stop10h 30m
Deal found 2/11Rp 9,387,459
Thu 31/1216.45 -
1 stop22h 15m
Mon 25/118.15 -
1 stop17h 30m
Deal found 2/11Rp 10,275,462
Tue 15/1209.50 -
1 stop22h 25m
Tue 22/1211.30 -
1 stop33h 00m
Deal found 31/10Rp 10,746,647
Wed 20/108.15 -
1 stop11h 00m
Fri 29/101.55 -
1 stop18h 25m
Deal found 4/11Rp 9,804,277
Tue 26/108.00 -
2 stops28h 05m
Fri 5/210.45 -
1 stop13h 15m
Deal found 2/11Rp 22,181,950
Tue 26/108.15 -
1 stop27h 30m
Fri 5/216.00 -
1 stop28h 20m
Deal found 4/11Rp 10,275,462
Fri 19/311.15 -
2 stops18h 40m
Sun 21/308.55 -
2 stops37h 00m
Deal found 31/10Rp 12,142,080
Fri 15/114.35 -
2 stops44h 45m
Wed 27/112.45 -
2 stops31h 35m
Deal found 4/11Rp 13,881,841
Tue 24/1108.15 -
1 stop20h 15m
Wed 2/1215.30 -
2 stops28h 50m
Deal found 2/11Rp 10,782,892
Mon 25/108.15 -
1 stop11h 00m
Tue 2/216.00 -
1 stop28h 20m
Deal found 31/10Rp 10,873,505
Sat 5/1219.30 -
3 stops19h 25m
Mon 21/1217.00 -
2 stops21h 30m
Deal found 2/11Rp 13,338,166
Fri 19/318.05 -
1 stop11h 00m
Sun 21/309.55 -
1 stop25h 15m
Deal found 31/10Rp 17,433,852
Sun 24/108.15 -
1 stop27h 30m
Wed 3/216.00 -
1 stop28h 20m
Deal found 3/11Rp 10,873,505
Mon 8/316.45 -
1 stop15h 00m
Tue 16/320.55 -
2 stops14h 05m
Deal found 4/11Rp 13,465,024
Sat 6/316.00 -
2 stops43h 20m
Sat 13/314.30 -
2 stops29h 50m
Deal found 2/11Rp 17,415,730
Thu 17/1209.50 -
2 stops21h 35m
Thu 24/1221.05 -
1 stop23h 15m
Deal found 1/11Rp 13,773,106
Tue 15/1208.15 -
1 stop10h 50m
Tue 22/1216.15 -
2 stops28h 05m
Deal found 31/10Rp 11,507,793
Tue 19/108.00 -
2 stops28h 05m
Sat 30/110.45 -
1 stop13h 15m
Deal found 31/10Rp 22,508,156
Fri 15/109.20 -
2 stops29h 35m
Wed 27/118.10 -
2 stops27h 00m
Deal found 31/10Rp 14,208,046
Sat 28/1108.15 -
1 stop29h 15m
Wed 9/1215.30 -
2 stops28h 50m
Deal found 4/11Rp 11,852,120
Tue 15/1219.30 -
2 stops18h 45m
Tue 22/1214.00 -
3 stops21h 00m
Deal found 31/10Rp 14,298,659
Thu 31/1208.15 -
3 stops49h 20m
Mon 25/110.00 -
2 stops34h 20m
Deal found 2/11Rp 12,794,491
Sun 20/1211.15 -
2 stops31h 45m
Sun 27/1216.40 -
2 stops28h 25m
Deal found 4/11Rp 17,379,486
Last-minute flights from Surabaya to Japan
Discover last-minute flight deals from Surabaya to Japan. Data last updated 4 November 2026 and is based on user searches.
Thu 5/1113.30 -
1 stop22h 10m
Thu 12/1108.50 -
1 stop26h 10m
Deal found 4/11Rp 7,484,596
Tue 10/1113.30 -
1 stop22h 10m
Tue 17/1108.50 -
1 stop11h 40m
Deal found 3/11Rp 7,375,861
Sun 22/1109.50 -
1 stop22h 25m
Fri 27/1121.10 -
2 stops23h 20m
Deal found 30/10Rp 8,789,416
Tue 24/1109.50 -
1 stop13h 10m
Tue 1/1202.15 -
1 stop18h 15m
Deal found 2/11Rp 6,632,838
Tue 24/1113.30 -
1 stop22h 10m
Wed 2/1208.50 -
1 stop26h 10m
Deal found 3/11Rp 7,049,656
Sat 28/1119.30 -
1 stop27h 30m
Tue 8/1202.15 -
1 stop18h 15m
Deal found 4/11Rp 6,469,736
Sat 28/1113.30 -
1 stop22h 10m
Wed 9/1215.30 -
1 stop23h 00m
Deal found 1/11Rp 6,687,206
Sun 29/1119.30 -
1 stop27h 30m
Sat 5/1202.15 -
1 stop18h 15m
Deal found 1/11Rp 8,753,171
Wed 2/1219.30 -
1 stop12h 45m
Wed 9/1209.00 -
1 stop27h 10m
Deal found 3/11Rp 8,209,496
Fri 4/1219.30 -
1 stop27h 30m
Thu 10/1202.15 -
1 stop18h 15m
Deal found 4/11Rp 6,904,676
Fri 4/1219.30 -
2 stops23h 55m
Fri 11/1208.50 -
1 stop11h 40m
Deal found 4/11Rp 7,955,781
Thu 31/1219.00 -
2 stops20h 00m
Mon 25/118.15 -
1 stop17h 30m
Deal found 2/11Rp 7,593,331
One-way flights from Surabaya to Japan
Search for one-way flight options from Surabaya to Japan. Find affordable one-way fares based on user searches. Data last updated 4 November 2026.
Mon 15/216.00 -
2 stops15h 45m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 31/10Rp 2,772,744
Tue 16/216.00 -
2 stops15h 45m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 31/10Rp 2,790,866
Tue 16/219.30 -
1 stop12h 45m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 31/10Rp 3,135,194
Sat 16/119.30 -
1 stop12h 45m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 3/11Rp 3,316,419
Sun 28/319.50 -
1 stop27h 15m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 2/11Rp 3,425,154
Mon 15/209.50 -
1 stop22h 25m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 31/10Rp 3,570,134
Thu 31/1216.20 -
2 stops22h 40m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 31/10Rp 3,624,502
Thu 12/1116.45 -
1 stop14h 15m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 3/11Rp 4,113,809
Mon 1/209.50 -
1 stop22h 25m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 31/10Rp 4,168,177
Wed 11/1119.30 -
2 stops24h 35m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 1/11Rp 4,584,994
Mon 1/209.50 -
2 stops22h 25m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 31/10Rp 4,893,077
Fri 26/319.30 -
1 stop12h 45m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 3/11Rp 5,201,160
Find flight deals from Surabaya to Japan
Keep the following information in mind while searching for Surabaya to Japan flight deals. Data was last updated 4 November 2026.
Customise your flight search to find flights from Surabaya to Japan that fit within your specific budget. Explore options based on user searches and filter the results based on your desired price range. Find flights that match your budget for a cost-effective journey. Over the last 7 days, Cheapflights users made 7,457,451 searches. Data last updated 4 November 2026.
Use the filters below to find and compare flights from Surabaya to Japan that are best for you.
Fly from
Fly to
Route
Depart
Return
Price
Cheapest return flight
SurabayaOsaka
SUB Surabaya Juanda - KIX Osaka Kansai Intl
SUBKIX
Surabaya Juanda
Tue 16/2
16.00-09.45
2 stops15h 45m
Osaka Kansai Intl
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 2,790,866
Fastest return journey
SurabayaOsaka
SUB Surabaya Juanda - KIX Osaka Kansai Intl
SUBKIX
Surabaya Juanda
Tue 16/2
19.30-10.15
1 stop12h 45m
Osaka Kansai Intl
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,135,194
SurabayaOsaka
SUB Surabaya Juanda - KIX Osaka Kansai Intl
SUBKIX
Surabaya Juanda
Sat 16/1
19.30-10.15
1 stop12h 45m
Osaka Kansai Intl
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,316,419
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Sun 28/3
19.50-01.05
1 stop27h 15m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,425,154
SurabayaOsaka
SUB Surabaya Juanda - KIX Osaka Kansai Intl
SUBKIX
Surabaya Juanda
Mon 15/2
09.50-10.15
1 stop22h 25m
Osaka Kansai Intl
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,570,134
SurabayaSapporo
SUB Surabaya Juanda - CTS Sapporo Chitose
SUBCTS
Surabaya Juanda
Thu 31/12
16.20-17.00
2 stops22h 40m
Sapporo Chitose
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,624,502
SurabayaTokyo
SUB Surabaya Juanda - NRT Tokyo Narita
SUBNRT
Surabaya Juanda
Wed 11/11
19.30-22.05
2 stops24h 35m
Tokyo Narita
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 4,584,994
SurabayaOsaka
SUB Surabaya Juanda - KIX Osaka Kansai Intl
SUBKIX
Surabaya Juanda
Mon 15/2
16.00-13.15
3 stops19h 15m
Osaka Kansai Intl
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 4,729,974
SurabayaOsaka
SUB Surabaya Juanda - KIX Osaka Kansai Intl
SUBKIX
Surabaya Juanda
Fri 26/3
19.30-09.15
2 stops35h 45m
Osaka Kansai Intl
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 4,729,974
SurabayaTokyo
SUB Surabaya Juanda - NRT Tokyo Narita
SUBNRT
Surabaya Juanda
Thu 12/11
11.55-09.00
2 stops19h 05m
Tokyo Narita
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 4,983,690
Flights are sorted by cheapest return flights first.
Deals found on 31/10
Showing 1-10 of 48 resultsSorted by cheapest first
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Best time to book a flight from Surabaya to Japan
Have a flexible travel schedule? Discover the best time to fly to Japan from Surabaya with our price prediction graph.
SUB-NRT
SUB-FUK
SUB-HND
SUB-KIX
SUB-CTS
Estimated return price
Rates are based on past data. Find the cheapest month and day to book your flight based on your travel requirements, then search for cheap deals.
Cheapflights Insights
Everything you need to know about your flight from Surabaya to Japan
SUB-JP0
SUB-NRT
SUB-FUK
SUB-HND
SUB-KIX
What is the cheapest month to book a flight from Surabaya to Japan?
Currently, February is the cheapest month in which you can book a flight from Surabaya to Japan (average of Rp 7,647,698). Flying from Surabaya to Japan in March is currently the most expensive (average of Rp 12,558,898). There are several factors that can impact the price of a flight, so comparing airlines, departure airports and flight times can provide users with more options.
Reviews of airlines servicing Japan
Get insights into the airlines that provide service to Japan. Read reviews, discover amenities, and learn about the overall travel experience offered by airlines. Use this information to make informed decisions when choosing an airline for your flight to Japan. Reviews last updated 4 November 2026.
Check out reviews from past customers who have flown with Singapore Airlines,Garuda Indonesia, andCathay Pacific from Surabaya to Japan to help guide your decision. You can also see how each airline stacks up in terms of entertainment options, comfort, food, crew/service, and boarding process.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
Related info for your journey
Find useful and relevant information for your journey from Surabaya to Japan. Access travel guides, tips, and recommendations to enhance your travel experience. Get information about local attractions, weather, transportation options, and more.
What airport do you fly from for flights from Surabaya to Japan?
Surabaya Juanda (SUB) is the airport you will fly out of if you book a flight from Surabaya to Japan. It is only a 15.0 km journey to Juanda (SUB) from Surabaya’s city centre.
How long is the flight from Surabaya to Japan?
A quick flight from Surabaya to Japan can take about 13h 10m. Cathay Pacific provides one of the quickest options available for as low as Rp 10,293,585. There are 5544 km between Surabaya and Japan. Both multi-stop and direct flights can be found to your destination and back.
Can I find deals for flights from Surabaya to Japan that include hotel bookings?
Yes. In addition to deals on Surabaya to Japan flights, Cheapflights offers holiday packages that include both flights and hotel.
How can I find direct flights from Surabaya to Japan?
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Can I find deals for business class flights from Surabaya to Japan?
Yes. Cheapflights offers flight deals from Surabaya to Japan by cabin class. In addition to browsing deals, you can also filter by cabin class on the search results page after making a search.
What is the cheapest month to book a flight from Surabaya to Japan?
Currently, February is the cheapest month in which you can book a flight from Surabaya to Japan (average of Rp 7,647,698). Flying from Surabaya to Japan in March is currently the most expensive (average of Rp 12,558,898). There are several factors that can impact the price of a flight, so comparing airlines, departure airports and flight times can provide users with more options.
Discover the top 3 airlines that operate flights from Surabaya to Japan. Compare their services, reliability, and customer satisfaction ratings to choose the airline that best suits your travel preferences and needs. Over the last 7 days, Cheapflights users made 7,457,451 searches. Data last updated 4 November 2026.
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