Cheap flights from Surabaya to Japan from Rp 2,621,588
This is the cheapest retur flight price found by a Cheapflights user in the last 72 hours by searching for a flight departing on 1/2. Fares are subject to change and may not be available on all flights or dates of travel.
SUB — FUK
10 Dec — 17 Dec1
Return
1 adult
Economy
Return
1 adult, Economy, 0 bags
Cheap flight deals from Surabaya to Japan
Enter your travel dates to find the best prices.
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Best
Last-minute
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Cheapest flights from Surabaya to Japan
Explore the most affordable flight options available from Surabaya to Japan. Find the lowest fares from popular airlines and budget airlines, with prices last updated on 10 November 2026.
Mon 23/1109.50 -
1 stop13h 10m
Sat 28/1102.15 -
1 stop18h 15m
Deal found 9/11Rp 6,074,851
Tue 17/1113.30 -
1 stop22h 10m
Mon 30/1115.30 -
1 stop23h 00m
Deal found 5/11Rp 6,129,090
Tue 24/1109.50 -
1 stop13h 10m
Tue 1/1202.15 -
1 stop18h 15m
Deal found 6/11Rp 6,183,330
Tue 17/1119.30 -
1 stop27h 30m
Sun 29/1102.15 -
1 stop32h 45m
Deal found 5/11Rp 6,219,490
Sun 22/1109.50 -
1 stop13h 10m
Fri 4/1202.15 -
1 stop18h 15m
Deal found 8/11Rp 6,490,689
Sat 28/1119.30 -
1 stop27h 30m
Tue 8/1202.15 -
1 stop18h 15m
Deal found 8/11Rp 6,544,928
Sat 5/1219.30 -
1 stop27h 30m
Fri 11/1202.15 -
1 stop18h 15m
Deal found 7/11Rp 6,816,128
Fri 4/1219.30 -
1 stop27h 30m
Tue 8/1202.15 -
1 stop18h 15m
Deal found 10/11Rp 7,051,166
Tue 17/1119.30 -
2 stops23h 55m
Mon 30/1108.50 -
1 stop26h 10m
Deal found 5/11Rp 7,828,602
Fri 4/1208.15 -
1 stop10h 05m
Wed 9/1221.35 -
1 stop22h 45m
Deal found 10/11Rp 7,864,762
Tue 24/1109.50 -
1 stop19h 20m
Wed 2/1208.50 -
1 stop11h 40m
Deal found 8/11Rp 7,882,842
Sat 14/1108.15 -
1 stop9h 45m
Thu 19/1121.05 -
1 stop23h 15m
Deal found 8/11Rp 8,027,482
Best flights from Surabaya to Japan
Discover carefully curated flight deals from Surabaya to Japan that have cost, travel time, and stopovers in mind to ensure you get the best travel experience. Data last updated 10 November 2026.
Mon 23/1109.50 -
1 stop13h 10m
Sat 28/1102.15 -
1 stop18h 15m
Deal found 9/11Rp 6,074,851
Fri 15/108.15 -
1 stop10h 50m
Wed 27/109.50 -
1 stop10h 30m
Deal found 9/11Rp 8,479,479
Fri 5/219.30 -
1 stop12h 45m
Thu 11/221.10 -
2 stops23h 20m
Deal found 9/11Rp 8,714,518
Sun 24/118.05 -
1 stop21h 25m
Wed 3/209.45 -
1 stop25h 25m
Deal found 7/11Rp 9,726,993
Sat 8/519.15 -
1 stop24h 20m
Tue 18/523.25 -
1 stop20h 55m
Deal found 9/11Rp 10,215,151
Sat 5/1216.00 -
2 stops49h 35m
Sun 20/1220.35 -
2 stops24h 35m
Deal found 9/11Rp 12,583,620
Mon 8/319.20 -
1 stop11h 30m
Thu 18/311.45 -
1 stop12h 05m
Deal found 5/11Rp 16,271,922
Wed 23/1222.00 -
1 stop14h 55m
Wed 30/1213.00 -
1 stop10h 15m
Deal found 8/11Rp 16,416,561
Fri 4/1209.50 -
1 stop13h 10m
Tue 8/1202.15 -
2 stops16h 00m
Deal found 10/11Rp 9,021,877
Tue 19/108.15 -
1 stop11h 00m
Fri 29/101.55 -
1 stop18h 25m
Deal found 10/11Rp 9,347,315
Wed 20/115.50 -
1 stop23h 40m
Sat 30/109.45 -
1 stop25h 25m
Deal found 6/11Rp 9,799,313
Sat 9/116.20 -
2 stops22h 40m
Mon 18/118.15 -
2 stops24h 20m
Deal found 9/11Rp 9,274,995
Tue 26/108.15 -
1 stop10h 05m
Fri 5/221.35 -
1 stop22h 45m
Deal found 9/11Rp 9,347,315
Mon 25/110.00 -
1 stop29h 30m
Sun 7/209.45 -
1 stop25h 25m
Deal found 8/11Rp 9,817,393
Tue 26/108.15 -
1 stop27h 30m
Fri 5/216.00 -
1 stop28h 20m
Deal found 9/11Rp 9,799,313
Tue 19/115.50 -
1 stop23h 40m
Sat 30/109.45 -
1 stop25h 25m
Deal found 7/11Rp 9,817,393
Sat 8/510.15 -
2 stops24h 35m
Tue 18/513.10 -
2 stops21h 20m
Deal found 6/11Rp 10,847,948
Tue 24/1108.15 -
1 stop20h 15m
Wed 2/1215.30 -
2 stops28h 50m
Deal found 9/11Rp 10,323,630
Fri 8/109.50 -
1 stop13h 10m
Fri 15/116.45 -
3 stops19h 25m
Deal found 7/11Rp 11,155,306
Sat 28/1108.15 -
1 stop29h 15m
Wed 9/1215.30 -
2 stops28h 50m
Deal found 9/11Rp 10,323,630
Wed 10/319.20 -
1 stop11h 30m
Thu 18/311.45 -
1 stop12h 05m
Deal found 6/11Rp 16,326,162
Fri 25/1222.00 -
1 stop12h 45m
Fri 1/113.00 -
1 stop10h 15m
Deal found 9/11Rp 16,470,801
Sun 24/108.15 -
1 stop29h 15m
Wed 3/214.25 -
1 stop29h 55m
Deal found 10/11Rp 10,377,870
Sat 5/1215.50 -
1 stop13h 15m
Sun 20/1209.55 -
1 stop25h 15m
Deal found 9/11Rp 12,872,898
Fri 1/107.00 -
1 stop23h 40m
Thu 7/120.10 -
2 stops28h 30m
Deal found 10/11Rp 11,733,864
Sun 7/307.05 -
1 stop23h 45m
Thu 18/311.45 -
1 stop12h 05m
Deal found 6/11Rp 17,139,758
Sat 8/508.10 -
2 stops28h 40m
Tue 18/509.05 -
1 stop11h 10m
Deal found 9/11Rp 10,685,229
Fri 5/309.20 -
2 stops26h 00m
Thu 18/319.00 -
2 stops26h 10m
Deal found 7/11Rp 12,438,980
Sat 9/108.15 -
3 stops49h 20m
Mon 18/112.20 -
2 stops32h 00m
Deal found 9/11Rp 11,643,464
Thu 24/1215.50 -
1 stop13h 15m
Thu 31/1209.55 -
1 stop33h 10m
Deal found 8/11Rp 16,036,883
Last-minute flights from Surabaya to Japan
Discover last-minute flight deals from Surabaya to Japan. Data last updated 10 November 2026 and is based on user searches.
Sat 14/1108.15 -
1 stop9h 45m
Thu 19/1121.05 -
1 stop23h 15m
Deal found 8/11Rp 8,027,482
Tue 17/1113.30 -
1 stop22h 10m
Mon 30/1115.30 -
1 stop23h 00m
Deal found 5/11Rp 6,129,090
Tue 17/1119.30 -
1 stop27h 30m
Sun 29/1102.15 -
1 stop32h 45m
Deal found 5/11Rp 6,219,490
Tue 17/1119.30 -
2 stops23h 55m
Mon 30/1108.50 -
1 stop26h 10m
Deal found 5/11Rp 7,828,602
Sun 22/1109.50 -
1 stop13h 10m
Fri 4/1202.15 -
1 stop18h 15m
Deal found 8/11Rp 6,490,689
Mon 23/1109.50 -
1 stop13h 10m
Sat 28/1102.15 -
1 stop18h 15m
Deal found 9/11Rp 6,074,851
Tue 24/1109.50 -
1 stop13h 10m
Tue 1/1202.15 -
1 stop18h 15m
Deal found 6/11Rp 6,183,330
Tue 24/1109.50 -
1 stop19h 20m
Wed 2/1208.50 -
1 stop11h 40m
Deal found 8/11Rp 7,882,842
Sat 28/1119.30 -
1 stop27h 30m
Tue 8/1202.15 -
1 stop18h 15m
Deal found 8/11Rp 6,544,928
Fri 4/1219.30 -
1 stop27h 30m
Tue 8/1202.15 -
1 stop18h 15m
Deal found 10/11Rp 7,051,166
Fri 4/1208.15 -
1 stop10h 05m
Wed 9/1221.35 -
1 stop22h 45m
Deal found 10/11Rp 7,864,762
Sat 5/1219.30 -
1 stop27h 30m
Fri 11/1202.15 -
1 stop18h 15m
Deal found 7/11Rp 6,816,128
One-way flights from Surabaya to Japan
Search for one-way flight options from Surabaya to Japan. Find affordable one-way fares based on user searches. Data last updated 10 November 2026.
Mon 1/209.50 -
1 stop13h 10m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 8/11Rp 2,621,588
Sun 6/1209.50 -
1 stop13h 10m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 5/11Rp 3,091,665
Tue 1/1209.50 -
1 stop13h 10m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 7/11Rp 3,127,825
Wed 14/410.35 -
1 stop12h 30m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 7/11Rp 3,163,985
Mon 12/410.35 -
1 stop12h 30m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 7/11Rp 3,326,704
Sun 11/410.35 -
1 stop12h 30m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 7/11Rp 3,362,864
Thu 15/408.35 -
1 stop14h 30m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 7/11Rp 3,380,944
Thu 31/1209.50 -
1 stop22h 25m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 8/11Rp 3,417,104
Tue 13/408.35 -
1 stop14h 30m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 7/11Rp 3,471,343
Fri 27/1109.50 -
1 stop22h 25m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 8/11Rp 3,561,743
Tue 1/1208.00 -
1 stop27h 15m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 7/11Rp 3,814,862
Tue 1/1209.50 -
2 stops34h 40m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 7/11Rp 4,104,140
Find flight deals from Surabaya to Japan
Keep the following information in mind while searching for Surabaya to Japan flight deals. Data was last updated 10 November 2026.
Customise your flight search to find flights from Surabaya to Japan that fit within your specific budget. Explore options based on user searches and filter the results based on your desired price range. Find flights that match your budget for a cost-effective journey. Over the last 7 days, Cheapflights users made 7,457,451 searches. Data last updated 10 November 2026.
Use the filters below to find and compare flights from Surabaya to Japan that are best for you.
Fly from
Fly to
Route
Depart
Return
Price
Cheapest return flight
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Mon 1/2
09.50-01.00
1 stop13h 10m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 2,621,588
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Sun 6/12
09.50-01.00
1 stop13h 10m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,091,665
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Tue 1/12
09.50-01.00
1 stop13h 10m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,127,825
Fastest return journey
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Wed 14/4
10.35-01.05
1 stop12h 30m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,163,985
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Mon 12/4
10.35-01.05
1 stop12h 30m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,326,704
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Sun 11/4
10.35-01.05
1 stop12h 30m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,362,864
SurabayaOsaka
SUB Surabaya Juanda - KIX Osaka Kansai Intl
SUBKIX
Surabaya Juanda
Thu 31/12
09.50-10.15
1 stop22h 25m
Osaka Kansai Intl
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,417,104
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Tue 13/4
08.35-01.05
1 stop14h 30m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,471,343
SurabayaOsaka
SUB Surabaya Juanda - KIX Osaka Kansai Intl
SUBKIX
Surabaya Juanda
Fri 27/11
09.50-10.15
1 stop22h 25m
Osaka Kansai Intl
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,561,743
SurabayaTokyo
SUB Surabaya Juanda - NRT Tokyo Narita
SUBNRT
Surabaya Juanda
Tue 1/12
08.00-13.15
1 stop27h 15m
Tokyo Narita
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,814,862
Flights are sorted by cheapest return flights first.
Deals found on 8/11
Showing 1-10 of 59 resultsSorted by cheapest first
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Best time to book a flight from Surabaya to Japan
Have a flexible travel schedule? Discover the best time to fly to Japan from Surabaya with our price prediction graph.
SUB-HND
SUB-KIX
SUB-NRT
SUB-FUK
SUB-CTS
Estimated return price
Rates are based on past data. Find the cheapest month and day to book your flight based on your travel requirements, then search for cheap deals.
Cheapflights Insights
Everything you need to know about your flight from Surabaya to Japan
SUB-JP0
SUB-HND
SUB-KIX
SUB-NRT
SUB-FUK
What is the cheapest month to book a flight from Surabaya to Japan?
Currently, February is the cheapest month in which you can book a flight from Surabaya to Japan (average of Rp 7,629,724). Flying from Surabaya to Japan in March is currently the most expensive (average of Rp 12,529,380). There are several factors that can impact the price of a flight, so comparing airlines, departure airports and flight times can provide users with more options.
Reviews of airlines servicing Japan
Get insights into the airlines that provide service to Japan. Read reviews, discover amenities, and learn about the overall travel experience offered by airlines. Use this information to make informed decisions when choosing an airline for your flight to Japan. Reviews last updated 10 November 2026.
Check out reviews from past customers who have flown with Singapore Airlines,Garuda Indonesia, andCathay Pacific from Surabaya to Japan to help guide your decision. You can also see how each airline stacks up in terms of entertainment options, comfort, food, crew/service, and boarding process.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
Related info for your journey
Find useful and relevant information for your journey from Surabaya to Japan. Access travel guides, tips, and recommendations to enhance your travel experience. Get information about local attractions, weather, transportation options, and more.
What airport do you fly from for flights from Surabaya to Japan?
Surabaya Juanda (SUB) is the airport you will fly out of if you book a flight from Surabaya to Japan. It is only a 15.0 km journey to Juanda (SUB) from Surabaya’s city centre.
How long is the flight from Surabaya to Japan?
A quick flight from Surabaya to Japan can take about 10h 50m. Scoot provides one of the quickest options available for as low as Rp 8,479,479. There are 5211 km between Surabaya and Japan. Both multi-stop and direct flights can be found to your destination and back.
Can I find deals for flights from Surabaya to Japan that include hotel bookings?
Yes. In addition to deals on Surabaya to Japan flights, Cheapflights offers holiday packages that include both flights and hotel.
How can I find direct flights from Surabaya to Japan?
After entering your origin and destination, apply the non-stop filter on the search result page to find direct flights from Surabaya to Japan.
Can I find deals for business class flights from Surabaya to Japan?
Yes. Cheapflights offers flight deals from Surabaya to Japan by cabin class. In addition to browsing deals, you can also filter by cabin class on the search results page after making a search.
What is the cheapest month to book a flight from Surabaya to Japan?
Currently, February is the cheapest month in which you can book a flight from Surabaya to Japan (average of Rp 7,629,724). Flying from Surabaya to Japan in March is currently the most expensive (average of Rp 12,529,380). There are several factors that can impact the price of a flight, so comparing airlines, departure airports and flight times can provide users with more options.
Discover the top 3 airlines that operate flights from Surabaya to Japan. Compare their services, reliability, and customer satisfaction ratings to choose the airline that best suits your travel preferences and needs. Over the last 7 days, Cheapflights users made 7,457,451 searches. Data last updated 10 November 2026.
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Need flexible booking options for your flight to Japan from Surabaya? Don’t worry, Cheapflights have you covered. Use our search filter to only show flights with no change fees.
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