Cheap flights from Surabaya to Japan from Rp 2,766,727
This is the cheapest retur flight price found by a Cheapflights user in the last 72 hours by searching for a flight departing on 3/11. Fares are subject to change and may not be available on all flights or dates of travel.
SUB — FUK
24 Nov — 1 Dec1
Return
1 adult
Economy
Return
1 adult, Economy, 0 bags
Cheap flight deals from Surabaya to Japan
Enter your travel dates to find the best prices.
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Best
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Cheapest flights from Surabaya to Japan
Explore the most affordable flight options available from Surabaya to Japan. Find the lowest fares from popular airlines and budget airlines, with prices last updated on 25 October 2026.
Sat 24/1019.50 -
1 stop27h 10m
Sun 1/1102.15 -
1 stop32h 45m
Deal found 21/10Rp 6,473,780
Sat 24/1019.50 -
1 stop12h 25m
Fri 30/1011.30 -
1 stop23h 30m
Deal found 22/10Rp 6,528,029
Tue 24/1113.30 -
1 stop22h 10m
Wed 2/1215.30 -
1 stop23h 00m
Deal found 25/10Rp 6,672,694
Sat 14/1119.30 -
1 stop27h 30m
Fri 27/1102.15 -
1 stop32h 45m
Deal found 21/10Rp 6,871,610
Sat 7/1113.30 -
1 stop22h 10m
Wed 18/1115.30 -
1 stop23h 00m
Deal found 20/10Rp 7,034,358
Mon 26/1009.50 -
1 stop13h 10m
Tue 10/1102.15 -
1 stop18h 15m
Deal found 22/10Rp 7,179,024
Mon 26/1009.50 -
1 stop13h 10m
Sun 15/1102.15 -
1 stop32h 45m
Deal found 22/10Rp 7,269,440
Wed 28/1009.50 -
1 stop13h 10m
Tue 10/1102.15 -
1 stop18h 15m
Deal found 22/10Rp 7,414,105
Sat 28/1109.50 -
1 stop13h 10m
Tue 8/1202.15 -
1 stop32h 45m
Deal found 25/10Rp 7,504,521
Thu 29/1013.30 -
1 stop22h 10m
Fri 13/1115.30 -
1 stop23h 00m
Deal found 22/10Rp 7,576,854
Tue 24/1109.50 -
1 stop13h 10m
Tue 1/1202.15 -
1 stop18h 15m
Deal found 25/10Rp 7,757,686
Mon 26/1009.50 -
1 stop13h 10m
Sun 1/1102.15 -
1 stop32h 45m
Deal found 21/10Rp 7,793,852
Best flights from Surabaya to Japan
Discover carefully curated flight deals from Surabaya to Japan that have cost, travel time, and stopovers in mind to ensure you get the best travel experience. Data last updated 25 October 2026.
Sat 14/1119.30 -
1 stop27h 30m
Fri 27/1102.15 -
1 stop18h 15m
Deal found 24/10Rp 7,215,190
Sun 10/119.30 -
2 stops19h 25m
Mon 18/123.55 -
1 stop11h 50m
Deal found 20/10Rp 8,372,514
Tue 26/119.10 -
1 stop10h 20m
Fri 5/218.50 -
1 stop16h 25m
Deal found 21/10Rp 8,661,844
Fri 15/108.15 -
1 stop10h 50m
Wed 27/109.50 -
1 stop10h 30m
Deal found 20/10Rp 9,385,172
Wed 6/122.00 -
1 stop14h 10m
Tue 19/115.10 -
1 stop32h 05m
Deal found 25/10Rp 10,018,083
Fri 15/116.00 -
2 stops43h 20m
Wed 27/112.45 -
2 stops32h 25m
Deal found 24/10Rp 12,513,562
Thu 21/111.10 -
2 stops32h 15m
Sun 31/107.25 -
2 stops27h 05m
Deal found 20/10Rp 12,965,642
Thu 21/109.50 -
1 stop13h 10m
Mon 25/102.15 -
1 stop18h 15m
Deal found 22/10Rp 7,685,352
Tue 26/108.15 -
1 stop27h 30m
Fri 5/216.00 -
1 stop28h 20m
Deal found 21/10Rp 9,511,754
Sun 8/1112.00 -
1 stop18h 25m
Sun 29/1108.50 -
1 stop11h 40m
Deal found 20/10Rp 9,529,837
Thu 21/108.15 -
1 stop10h 45m
Sun 31/109.35 -
1 stop10h 45m
Deal found 20/10Rp 9,511,754
Tue 12/109.50 -
1 stop13h 10m
Tue 19/123.55 -
1 stop18h 15m
Deal found 20/10Rp 9,638,336
Sun 6/1209.50 -
1 stop13h 10m
Sat 12/1202.15 -
1 stop18h 15m
Deal found 22/10Rp 9,909,584
Thu 7/109.50 -
1 stop13h 10m
Fri 15/123.55 -
1 stop14h 55m
Deal found 20/10Rp 9,710,669
Tue 19/108.15 -
1 stop11h 00m
Sat 30/106.35 -
1 stop13h 45m
Deal found 24/10Rp 9,801,085
Tue 16/309.50 -
1 stop13h 10m
Thu 18/302.15 -
1 stop32h 45m
Deal found 23/10Rp 10,325,497
Tue 26/108.15 -
1 stop10h 05m
Fri 5/221.35 -
1 stop22h 45m
Deal found 24/10Rp 9,801,085
Sat 16/114.35 -
2 stops27h 25m
Sat 23/116.55 -
2 stops27h 25m
Deal found 20/10Rp 9,801,085
Sun 15/1109.50 -
1 stop22h 25m
Sun 22/1111.00 -
1 stop24h 45m
Deal found 22/10Rp 9,837,251
Mon 30/1108.15 -
1 stop28h 55m
Sun 6/1209.25 -
1 stop10h 55m
Deal found 21/10Rp 9,891,501
Sat 16/114.35 -
2 stops30h 10m
Sat 23/123.55 -
2 stops20h 25m
Deal found 20/10Rp 9,855,335
Tue 19/108.15 -
1 stop10h 05m
Sat 30/108.50 -
1 stop11h 30m
Deal found 25/10Rp 10,379,747
Thu 21/108.15 -
1 stop10h 45m
Sun 31/114.20 -
2 stops54h 00m
Deal found 20/10Rp 9,945,750
Tue 8/1214.35 -
2 stops21h 20m
Tue 15/1207.25 -
2 stops29h 00m
Deal found 24/10Rp 17,884,268
Thu 22/408.10 -
1 stop11h 05m
Tue 27/409.05 -
1 stop11h 10m
Deal found 24/10Rp 10,886,076
Fri 4/1218.50 -
2 stops16h 00m
Fri 11/1215.30 -
1 stop23h 00m
Deal found 20/10Rp 10,054,250
Thu 3/1208.15 -
2 stops28h 30m
Mon 7/1219.05 -
1 stop25h 15m
Deal found 21/10Rp 10,886,076
Sun 15/1108.15 -
2 stops53h 20m
Sun 22/1108.20 -
2 stops36h 00m
Deal found 23/10Rp 10,180,832
Tue 12/119.30 -
1 stop27h 30m
Tue 19/102.15 -
2 stops18h 00m
Deal found 22/10Rp 10,198,915
Tue 8/1213.30 -
2 stops30h 50m
Tue 15/1210.10 -
2 stops34h 20m
Deal found 24/10Rp 10,271,248
Last-minute flights from Surabaya to Japan
Discover last-minute flight deals from Surabaya to Japan. Data last updated 25 October 2026 and is based on user searches.
Sat 24/1019.50 -
1 stop12h 25m
Fri 30/1011.30 -
1 stop23h 30m
Deal found 22/10Rp 6,528,029
Sat 24/1019.50 -
1 stop12h 25m
Fri 30/1009.00 -
1 stop28h 00m
Deal found 22/10Rp 8,282,098
Sat 24/1019.50 -
2 stops24h 40m
Mon 2/1108.50 -
1 stop26h 10m
Deal found 21/10Rp 8,390,597
Sat 24/1014.40 -
1 stop21h 00m
Mon 2/1115.30 -
1 stop23h 00m
Deal found 22/10Rp 9,005,425
Thu 29/1013.30 -
1 stop22h 10m
Fri 13/1115.30 -
1 stop23h 00m
Deal found 22/10Rp 7,576,854
Fri 30/1019.30 -
1 stop27h 30m
Mon 16/1102.15 -
1 stop18h 15m
Deal found 22/10Rp 7,414,105
Fri 30/1019.30 -
1 stop27h 30m
Mon 16/1102.15 -
2 stops16h 25m
Deal found 22/10Rp 9,132,007
Fri 30/1019.30 -
2 stops18h 20m
Tue 10/1102.15 -
1 stop18h 15m
Deal found 22/10Rp 9,186,257
Sat 7/1113.30 -
1 stop22h 10m
Wed 18/1115.30 -
1 stop23h 00m
Deal found 20/10Rp 7,034,358
Sat 7/1113.30 -
1 stop22h 10m
Wed 18/1119.45 -
2 stops15h 15m
Deal found 20/10Rp 8,878,843
Sat 14/1113.30 -
1 stop22h 10m
Sat 28/1108.50 -
1 stop11h 40m
Deal found 21/10Rp 8,083,182
Tue 24/1113.30 -
1 stop22h 10m
Wed 2/1215.30 -
1 stop23h 00m
Deal found 25/10Rp 6,672,694
One-way flights from Surabaya to Japan
Search for one-way flight options from Surabaya to Japan. Find affordable one-way fares based on user searches. Data last updated 25 October 2026.
Tue 3/1119.30 -
1 stop12h 45m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 23/10Rp 2,766,727
Tue 3/1119.30 -
1 stop27h 30m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 24/10Rp 3,164,557
Wed 18/1109.50 -
1 stop13h 10m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 21/10Rp 3,182,640
Thu 3/1209.50 -
1 stop13h 10m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 22/10Rp 3,363,472
Thu 5/1109.50 -
1 stop13h 10m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 24/10Rp 3,381,555
Sat 31/1019.30 -
1 stop12h 45m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 24/10Rp 3,616,636
Tue 3/1119.30 -
2 stops24h 35m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 24/10Rp 3,652,803
Wed 11/1119.30 -
2 stops24h 35m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 20/10Rp 3,725,136
Sun 28/214.00 -
3 stops40h 50m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 20/10Rp 3,978,300
Tue 1/1209.50 -
1 stop22h 25m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 21/10Rp 4,195,298
Tue 3/1109.50 -
3 stops21h 55m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 23/10Rp 4,231,464
Sun 28/214.00 -
3 stops23h 50m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 20/10Rp 4,321,880
Find flight deals from Surabaya to Japan
Keep the following information in mind while searching for Surabaya to Japan flight deals. Data was last updated 25 October 2026.
Customise your flight search to find flights from Surabaya to Japan that fit within your specific budget. Explore options based on user searches and filter the results based on your desired price range. Find flights that match your budget for a cost-effective journey. Over the last 7 days, Cheapflights users made 7,457,451 searches. Data last updated 25 October 2026.
Use the filters below to find and compare flights from Surabaya to Japan that are best for you.
Fly from
Fly to
Route
Depart
Return
Price
Cheapest return flight
Fastest return journey
SurabayaOsaka
SUB Surabaya Juanda - KIX Osaka Kansai Intl
SUBKIX
Surabaya Juanda
Tue 3/11
19.30-10.15
1 stop12h 45m
Osaka Kansai Intl
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 2,766,727
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Tue 3/11
19.30-01.00
1 stop27h 30m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,164,557
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Thu 5/11
09.50-01.00
1 stop13h 10m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,381,555
SurabayaOsaka
SUB Surabaya Juanda - KIX Osaka Kansai Intl
SUBKIX
Surabaya Juanda
Sat 31/10
19.30-10.15
1 stop12h 45m
Osaka Kansai Intl
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,616,636
SurabayaTokyo
SUB Surabaya Juanda - NRT Tokyo Narita
SUBNRT
Surabaya Juanda
Sun 28/2
14.00-08.50
3 stops40h 50m
Tokyo Narita
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,978,300
SurabayaOsaka
SUB Surabaya Juanda - KIX Osaka Kansai Intl
SUBKIX
Surabaya Juanda
Tue 1/12
09.50-10.15
1 stop22h 25m
Osaka Kansai Intl
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 4,195,298
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Sun 28/2
14.00-15.50
3 stops23h 50m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 4,321,880
SurabayaTokyo
SUB Surabaya Juanda - NRT Tokyo Narita
SUBNRT
Surabaya Juanda
Thu 3/12
13.30-13.40
1 stop22h 10m
Tokyo Narita
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 4,376,130
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Tue 10/11
04.00-01.00
2 stops19h 00m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 4,412,296
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Tue 17/11
04.00-01.00
2 stops19h 00m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 4,430,380
Flights are sorted by cheapest return flights first.
Deals found on 23/10
Showing 1-10 of 55 resultsSorted by cheapest first
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2
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Best time to book a flight from Surabaya to Japan
Have a flexible travel schedule? Discover the best time to fly to Japan from Surabaya with our price prediction graph.
SUB-KIX
SUB-NRT
SUB-HND
SUB-NGO
SUB-FUK
Estimated return price
Rates are based on past data. Find the cheapest month and day to book your flight based on your travel requirements, then search for cheap deals.
Cheapflights Insights
Everything you need to know about your flight from Surabaya to Japan
SUB-JP0
SUB-KIX
SUB-NRT
SUB-HND
SUB-NGO
What is the cheapest month to book a flight from Surabaya to Japan?
Currently, February is the cheapest month in which you can book a flight from Surabaya to Japan (average of Rp 7,739,602). Flying from Surabaya to Japan in March is currently the most expensive (average of Rp 13,164,557). There are several factors that can impact the price of a flight, so comparing airlines, departure airports and flight times can provide users with more options.
Reviews of airlines servicing Japan
Get insights into the airlines that provide service to Japan. Read reviews, discover amenities, and learn about the overall travel experience offered by airlines. Use this information to make informed decisions when choosing an airline for your flight to Japan. Reviews last updated 25 October 2026.
Check out reviews from past customers who have flown with Singapore Airlines,Garuda Indonesia, andCathay Pacific from Surabaya to Japan to help guide your decision. You can also see how each airline stacks up in terms of entertainment options, comfort, food, crew/service, and boarding process.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
Related info for your journey
Find useful and relevant information for your journey from Surabaya to Japan. Access travel guides, tips, and recommendations to enhance your travel experience. Get information about local attractions, weather, transportation options, and more.
What airport do you fly from for flights from Surabaya to Japan?
Surabaya Juanda (SUB) is the airport you will fly out of if you book a flight from Surabaya to Japan. It is only a 15.0 km journey to Juanda (SUB) from Surabaya’s city centre.
How long is the flight from Surabaya to Japan?
A quick flight from Surabaya to Japan can take about 10h 20m. Scoot provides one of the quickest options available for as low as Rp 8,661,844. There are 5596 km between Surabaya and Japan. Both multi-stop and direct flights can be found to your destination and back.
Can I find deals for flights from Surabaya to Japan that include hotel bookings?
Yes. In addition to deals on Surabaya to Japan flights, Cheapflights offers holiday packages that include both flights and hotel.
How can I find direct flights from Surabaya to Japan?
After entering your origin and destination, apply the non-stop filter on the search result page to find direct flights from Surabaya to Japan.
Can I find deals for business class flights from Surabaya to Japan?
Yes. Cheapflights offers flight deals from Surabaya to Japan by cabin class. In addition to browsing deals, you can also filter by cabin class on the search results page after making a search.
What is the cheapest month to book a flight from Surabaya to Japan?
Currently, February is the cheapest month in which you can book a flight from Surabaya to Japan (average of Rp 7,739,602). Flying from Surabaya to Japan in March is currently the most expensive (average of Rp 13,164,557). There are several factors that can impact the price of a flight, so comparing airlines, departure airports and flight times can provide users with more options.
Discover the top 3 airlines that operate flights from Surabaya to Japan. Compare their services, reliability, and customer satisfaction ratings to choose the airline that best suits your travel preferences and needs. Over the last 7 days, Cheapflights users made 7,457,451 searches. Data last updated 25 October 2026.
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Need flexible booking options for your flight to Japan from Surabaya? Don’t worry, Cheapflights have you covered. Use our search filter to only show flights with no change fees.
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