Cheap flights from Surabaya to Tokyo from Rp 2,996,123
This is the cheapest retur flight price found by a Cheapflights user in the last 72 hours by searching for a flight departing on 22/10. Fares are subject to change and may not be available on all flights or dates of travel.
SUB — TYO
5 Oct — 12 Oct1
Return
1 adult
Economy
Return
1 adult, Economy, 0 bags
Cheap flight deals from Surabaya to Tokyo
Enter your travel dates to find the best prices.
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Best
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Cheapest flights from Surabaya to Tokyo
Explore the most affordable flight options available from Surabaya to Tokyo. Find the lowest fares from popular airlines and budget airlines, with prices last updated on 5 September 2026.
Sat 17/1019.50 -
1 stop27h 15m
Tue 27/1002.10 -
1 stop18h 20m
Deal found 31/8Rp 6,838,210
Sat 17/1014.40 -
1 stop21h 15m
Wed 28/1015.30 -
1 stop24h 30m
Deal found 31/8Rp 7,314,064
Tue 10/1119.30 -
1 stop27h 25m
Mon 16/1102.10 -
1 stop32h 50m
Deal found 1/9Rp 7,331,688
Sat 17/1019.50 -
1 stop27h 15m
Fri 23/1002.20 -
1 stop18h 40m
Deal found 2/9Rp 7,437,434
Wed 11/1119.30 -
1 stop27h 25m
Mon 16/1102.10 -
1 stop18h 20m
Deal found 1/9Rp 7,631,300
Sat 10/1010.35 -
1 stop12h 30m
Sat 17/1002.20 -
1 stop18h 30m
Deal found 2/9Rp 7,684,174
Fri 16/1019.50 -
1 stop27h 15m
Thu 22/1002.20 -
1 stop18h 30m
Deal found 1/9Rp 7,825,168
Sat 24/1014.40 -
1 stop21h 00m
Mon 2/1115.30 -
1 stop24h 30m
Deal found 3/9Rp 7,842,792
Tue 10/1119.30 -
1 stop27h 30m
Mon 16/1102.15 -
2 stops16h 25m
Deal found 1/9Rp 7,983,786
Sun 25/1009.45 -
1 stop13h 10m
Mon 2/1106.45 -
2 stops18h 40m
Deal found 31/8Rp 8,353,895
Thu 12/1115.00 -
1 stop20h 40m
Wed 25/1115.30 -
1 stop24h 30m
Deal found 2/9Rp 8,442,016
Sun 18/1019.50 -
1 stop27h 15m
Sat 24/1002.20 -
1 stop32h 40m
Deal found 2/9Rp 8,512,513
Best flights from Surabaya to Tokyo
Discover carefully curated flight deals from Surabaya to Tokyo that have cost, travel time, and stopovers in mind to ensure you get the best travel experience. Data last updated 5 September 2026.
Wed 3/322.45 -
1 stop13h 25m
Sun 14/315.10 -
1 stop32h 50m
Deal found 5/9Rp 9,834,332
Thu 15/1011.20 -
2 stops24h 35m
Thu 22/1014.55 -
2 stops24h 00m
Deal found 31/8Rp 10,451,181
Wed 20/108.20 -
1 stop22h 30m
Sat 23/111.45 -
1 stop22h 45m
Deal found 2/9Rp 10,504,054
Mon 26/1018.05 -
1 stop21h 25m
Mon 2/1109.45 -
1 stop25h 25m
Deal found 5/9Rp 10,574,551
Mon 26/1007.05 -
2 stops28h 25m
Mon 2/1109.20 -
2 stops35h 00m
Deal found 4/9Rp 13,288,685
Sun 8/1108.15 -
2 stops30h 35m
Sun 29/1121.35 -
1 stop22h 45m
Deal found 3/9Rp 13,887,910
Sun 8/1115.50 -
1 stop13h 25m
Sun 29/1109.45 -
1 stop33h 20m
Deal found 31/8Rp 10,891,787
Mon 19/1010.15 -
1 stop20h 35m
Mon 26/1011.45 -
1 stop23h 45m
Deal found 4/9Rp 10,962,284
Thu 22/1006.10 -
2 stops16h 55m
Wed 28/1002.15 -
2 stops19h 40m
Deal found 4/9Rp 11,085,654
Thu 15/1006.10 -
2 stops16h 55m
Wed 21/1002.20 -
3 stops16h 50m
Deal found 31/8Rp 11,473,387
Sun 8/1116.00 -
1 stop14h 50m
Sun 29/1111.00 -
1 stop32h 10m
Deal found 4/9Rp 11,790,624
Thu 12/1107.05 -
2 stops33h 25m
Wed 25/1114.35 -
2 stops29h 45m
Deal found 5/9Rp 14,028,904
Wed 23/915.50 -
1 stop24h 15m
Wed 30/921.45 -
1 stop19h 05m
Deal found 31/8Rp 13,799,789
Wed 23/919.00 -
1 stop11h 50m
Wed 30/911.45 -
1 stop12h 05m
Deal found 2/9Rp 13,641,170
Tue 22/918.20 -
1 stop21h 45m
Tue 29/910.05 -
1 stop25h 05m
Deal found 4/9Rp 13,835,037
Wed 3/305.00 -
2 stops18h 00m
Sat 13/301.55 -
3 stops18h 15m
Deal found 5/9Rp 15,103,983
Mon 26/1016.00 -
2 stops38h 50m
Mon 2/1111.45 -
1 stop22h 45m
Deal found 5/9Rp 14,028,904
Sat 24/1009.20 -
2 stops21h 30m
Mon 2/1111.45 -
1 stop22h 45m
Deal found 5/9Rp 14,028,904
Thu 4/307.05 -
1 stop23h 45m
Fri 12/311.45 -
1 stop12h 05m
Deal found 1/9Rp 14,557,631
Wed 3/319.20 -
1 stop11h 30m
Sun 14/311.45 -
1 stop12h 05m
Deal found 1/9Rp 15,262,601
Thu 4/318.00 -
1 stop12h 50m
Tue 16/311.45 -
1 stop12h 05m
Deal found 1/9Rp 15,262,601
Last-minute flights from Surabaya to Tokyo
Discover last-minute flight deals from Surabaya to Tokyo. Data last updated 5 September 2026 and is based on user searches.
Sat 10/1010.35 -
1 stop12h 30m
Sat 17/1002.20 -
1 stop18h 30m
Deal found 2/9Rp 7,684,174
Fri 16/1019.50 -
1 stop27h 15m
Thu 22/1002.20 -
1 stop18h 30m
Deal found 1/9Rp 7,825,168
Sat 17/1019.50 -
1 stop27h 15m
Tue 27/1002.10 -
1 stop18h 20m
Deal found 31/8Rp 6,838,210
Sat 17/1014.40 -
1 stop21h 15m
Wed 28/1015.30 -
1 stop24h 30m
Deal found 31/8Rp 7,314,064
Sat 17/1019.50 -
1 stop27h 15m
Fri 23/1002.20 -
1 stop18h 40m
Deal found 2/9Rp 7,437,434
Sun 18/1019.50 -
1 stop27h 15m
Sat 24/1002.20 -
1 stop32h 40m
Deal found 2/9Rp 8,512,513
Sun 18/1019.50 -
1 stop27h 15m
Sun 25/1023.55 -
1 stop21h 30m
Deal found 3/9Rp 8,759,253
Thu 22/1014.40 -
1 stop21h 15m
Thu 29/1016.50 -
1 stop32h 35m
Deal found 4/9Rp 8,900,247
Sat 24/1014.40 -
1 stop21h 00m
Mon 2/1115.30 -
1 stop24h 30m
Deal found 3/9Rp 7,842,792
Sat 24/1019.50 -
1 stop27h 05m
Sun 1/1102.10 -
1 stop32h 50m
Deal found 2/9Rp 8,776,877
Sun 25/1009.45 -
1 stop13h 10m
Mon 2/1106.45 -
2 stops18h 40m
Deal found 31/8Rp 8,353,895
Sun 25/1022.45 -
1 stop13h 25m
Mon 2/1119.55 -
2 stops15h 05m
Deal found 31/8Rp 9,270,356
One-way flights from Surabaya to Tokyo
Search for one-way flight options from Surabaya to Tokyo. Find affordable one-way fares based on user searches. Data last updated 5 September 2026.
Thu 22/1010.35 -
1 stop12h 30m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 4/9Rp 2,996,123
Wed 11/1119.30 -
1 stop27h 25m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 31/8Rp 3,031,371
Sun 22/1109.50 -
1 stop13h 10m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 4/9Rp 3,101,868
Wed 20/109.45 -
1 stop13h 10m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 2/9Rp 3,137,117
Wed 14/1019.50 -
1 stop27h 15m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 4/9Rp 3,189,990
Sat 3/1010.35 -
1 stop12h 30m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 2/9Rp 3,436,729
Wed 20/119.30 -
2 stops23h 55m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 2/9Rp 3,736,341
Thu 22/1014.40 -
1 stop21h 15m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 4/9Rp 3,859,711
Wed 11/1119.30 -
2 stops36h 50m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 3/9Rp 3,912,584
Sat 19/910.35 -
1 stop12h 30m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 5/9Rp 3,983,081
Wed 20/119.30 -
2 stops20h 10m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 2/9Rp 4,088,826
Mon 28/907.05 -
2 stops15h 55m
Wed 31/1200.00 -
Nonstop0h 00m
Deal found 1/9Rp 4,229,820
Find flight deals from Surabaya to Tokyo
Discover tips and strategies to find the most affordable flight options for your journey from Surabaya (SUB) to Tokyo (TYO). Learn about various techniques such as flexible date searches, comparing prices across and setting up price alerts. Use these methods to find the cheapest flights available for your travel needs. Data last updated 5 September 2026.
Customise your flight search to find flights from Surabaya to Tokyo that fit within your specific budget. Explore options based on user searches and filter the results based on your desired price range. Find flights that match your budget for a cost-effective journey. Over the last 7 days, Cheapflights users made 7,457,451 searches. Data last updated 5 September 2026.
Use the filters below to find and compare flights from Surabaya to Tokyo that are best for you.
Fly from
Fly to
Route
Depart
Return
Price
Cheapest return flight
Fastest return journey
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Thu 22/10
10.35-01.05
1 stop12h 30m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 2,996,123
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Sun 22/11
09.50-01.00
1 stop13h 10m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,101,868
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Wed 14/10
19.50-01.05
1 stop27h 15m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,189,990
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Sat 3/10
10.35-01.05
1 stop12h 30m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 3,436,729
SurabayaTokyo
SUB Surabaya Juanda - NRT Tokyo Narita
SUBNRT
Surabaya Juanda
Sat 19/9
07.05-07.55
2 stops22h 50m
Tokyo Narita
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 4,335,566
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Sat 19/9
11.20-01.00
2 stops35h 40m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 4,370,814
SurabayaTokyo
SUB Surabaya Juanda - NRT Tokyo Narita
SUBNRT
Surabaya Juanda
Wed 20/1
16.30-17.05
1 stop22h 35m
Tokyo Narita
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 4,458,936
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Wed 11/11
06.30-00.55
2 stops16h 25m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 4,688,051
SurabayaTokyo
SUB Surabaya Juanda - HND Tokyo Haneda
SUBHND
Surabaya Juanda
Sun 22/11
06.30-01.00
2 stops16h 30m
Tokyo Haneda
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 4,934,790
SurabayaTokyo
SUB Surabaya Juanda - NRT Tokyo Narita
SUBNRT
Surabaya Juanda
Wed 11/11
19.30-16.25
2 stops18h 55m
Tokyo Narita
Wed 31/12
00.00-22.00
Nonstop0h 00m
Rp 5,146,282
Flights are sorted by cheapest return flights first.
Deals found on 4/9
Showing 1-10 of 39 resultsSorted by cheapest first
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Best time to book a flight from Surabaya to Tokyo
Have a flexible travel schedule? Discover the best time to fly to Tokyo from Surabaya with our price prediction graph.
SUB-TYO
SUB-HND
SUB-NRT
Estimated return price
Rates are based on past data. Find the cheapest month and day to book your flight based on your travel requirements, then search for cheap deals.
Cheapflights Insights
Everything you need to know about your flight from Surabaya to Tokyo
SUB-TYO
SUB-HND
SUB-NRT
What is the cheapest month to book a flight from Surabaya to Tokyo?
Currently, June is the cheapest month in which you can book a flight from Surabaya to Tokyo (average of Rp 7,173,070). Flying from Surabaya to Tokyo in March is currently the most expensive (average of Rp 12,213,606). There are several factors that can impact the price of a flight, so comparing airlines, departure airports and flight times can provide users with more options.
How much does it cost for a return flight from Surabaya to Tokyo?
Airfare is typical for this route at the moment.
Surabaya to Tokyo flights typically cost between Rp 5,904,124 and Rp 8,142,404 in October.The cheapest return price found within the last 5 days was Rp 6,838,210 on Scoot (17 Oct–27 Oct).
What’s the top stopover airport for flights from Surabaya to Tokyo?
Share of one-stop return flights from Surabaya to Tokyo chosen by Cheapflights users in the past 12 months, using the same stopover each way.
Singapore (SIN) – chosen by Cheapflights users on 36% of one-stop itineraries from Surabaya to Tokyo on Cheapflights.
What’s the cheapest stopover airport for flights from Surabaya to Tokyo?
Average return fare for one-stop flights from Surabaya to Tokyo, chosen by Cheapflights users in the past 12 months, with the same stopover each way.
Guangzhou (CAN) is the most affordable one-stop option, with an average return flight price of Rp 5,740,218.
What’s the fastest stopover option from Surabaya to Tokyo?
Shortest average travel time for one-stop one-way flights from Surabaya to Tokyo, based on itineraries clicked by Cheapflights users over the past 12 months, grouped by stopover airport.
Flights via Hong Kong (HKG) have the shortest average one-way travel time for one-stop routes: 10h 24m.
Which airport typically offers the quickest stopover for flights from Surabaya to Tokyo?
Average stopover duration for one-stop one-way flights from Surabaya to Tokyo, chosen by Cheapflights users in the last 12 months, grouped by stopover airport.
Flights via Hong Kong (HKG) offer the fastest connection on this route, with an average stopover time of 1h 07m.
Reviews of airlines servicing Tokyo
Get insights into the airlines that provide service to Tokyo. Read reviews, discover amenities, and learn about the overall travel experience offered by airlines. Use this information to make informed decisions when choosing an airline for your flight to Tokyo. Reviews last updated 5 September 2026.
Check out reviews from past customers who have flown with Singapore Airlines,Garuda Indonesia, andCathay Pacific from Surabaya to Tokyo to help guide your decision. You can also see how each airline stacks up in terms of entertainment options, comfort, food, crew/service, and boarding process.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
Related info for your journey
Find useful and relevant information for your journey from Surabaya to Tokyo. Access travel guides, tips, and recommendations to enhance your travel experience. Get information about local attractions, weather, transportation options, and more.
What airport do you fly from for flights from Surabaya to Tokyo?
Surabaya Juanda (SUB) is the airport you will fly out of if you book a flight from Surabaya to Tokyo. You should not have trouble finding flights to Tokyo from Juanda; the airport handles an average of 0 outbound flights to Tokyo per day. You should also have plenty of airline options to choose from since 2 airlines have flights from the Surabaya airport to Tokyo. It is only a 15.0 km journey to Juanda (SUB) from Surabaya’s city centre.
How long is the flight from Surabaya to Tokyo?
Greater Bay Airlines, Garuda Indonesia, and Malaysia Airlines can get you from Surabaya to Tokyo in just under 13h 25m. Your travel time can differ by up to 9h 05m. The distance between Surabaya and Tokyo is about 5596 km. Both multi-stop and direct flights can be found to your destination and back.
What are the cheapest airlines flying from Surabaya to Tokyo round-trip?
Cheapflights users have booked flights from Surabaya to Tokyo return from Rp 7,018,682. Another airline that can offer you cheap pricing is Garuda Indonesia. Singapore Airlines is 14% cheaper than the average price of flights available within the next 90 days to this destination.
Can I find deals for business class flights from Surabaya to Tokyo?
Yes. Cheapflights offers flight deals from Surabaya to Tokyo by cabin class. In addition to browsing deals, you can also filter by cabin class on the search results page after making a search.
What is the cheapest month to book a flight from Surabaya to Tokyo?
Currently, June is the cheapest month in which you can book a flight from Surabaya to Tokyo (average of Rp 7,173,070). Flying from Surabaya to Tokyo in March is currently the most expensive (average of Rp 12,213,606). There are several factors that can impact the price of a flight, so comparing airlines, departure airports and flight times can provide users with more options.
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