My first long flight. Although long flights can be difficult, my experience was great. The staff was nice and friendly. The flight was enjoyable I liked the food and drink service. Good selection of music, movies, as well as other information provided, such as information about place to be visited. I was traveling with two friends, we did not sit together, but we were able to message each other via the texting service on the screen, that was awesome!
Once again, this purchase was through Chatdeal under the umbrella of Kayak. My tickets were purchased through Air New Zealand however this flight was partnered with United. So I was unable to get a boarding pass until I arrived in LA. I had to do some wandering around the LA terminals, which are not small, and had to speak with customer service to get my boarding pass, which still didn't even have a seat assignment or gate. Once the gate was decided, then changed, I sat around waiting for the gate customer service people to start working. They were there, but they were just chatting with each other for at least 30 minutes before opening the window. I finally got my seat assignment. So my score was mainly based upon ease (or lack thereof) of getting my ticket and just being allowed to get on my plane to my final destination. It seemed like a lot of unnecessary stress.
Only a 25 minute flight
Very friendly ground service staff member, lovely to be transferred to an earlier flight and my seating request was granted, flight service was also excellent.
The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!
Plane was late and caused me to miss my return ferry crossing with my vehicle I was bringing to timaru
Aircraft was a new A320. Superb. Loads of legroom and extra width . Great flight.
1 out of 412
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