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Cheap flights from Surabaya to Frankfurt am Main

SUB — FRA
28 Oct — 4 Nov1
1 adult
1 adult, Economy, 0 bags

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Estimated return price

Reviews of airlines servicing Frankfurt am Main

Read through reviews of airlines operating flights from Surabaya to Frankfurt am Main, such as Singapore Airlines. Reviews also offer insight into each airline's entertainment options, comfort, food, crew/service, and boarding process.
Singapore Airlines
8.2
Very Good
1,617 reviews
Check prices

Crew

8.7

Boarding

8.3

Comfort

8.0

Entertainment

8.1

Food

7.8

Overall

8.2

Reviews

1 / 20
2.0
Mediocre

Walter,Aug 2026

DPS - SIN

My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.
Singapore Airlines
8.2
Very Good
1,617 reviews
Singapore Airlines
8.2
Very Good
1,617 reviews
Check prices

Crew

8.7

Boarding

8.3

Comfort

8.0

Entertainment

8.1

Food

7.8

Overall

8.2

Reviews

1 / 20
2.0
Mediocre

Walter,Aug 2026

DPS - SIN

My experience with Cathay Pacific started badly and only became more frustrating as the trip continued. It began when my original flight, which I had booked in Business Class, was canceled. Because of the cancellation, I was involuntarily downgraded. I understood that disruptions happen and was willing to accept the downgrade, but the way Cathay Pacific handled the situation afterward was extremely disappointing. The biggest issue was the lack of communication between airports. When I arrived at the next airport, the staff apparently had no record or confirmation that Cathay Pacific had downgraded me. As a result, I was forced to wait approximately an hour and a half while they tried to verify what had happened and determine how to handle my reservation. This happened at around 2:00 a.m., after an exhausting travel day that had already stretched to roughly 22 hours because of delays. At that point, I was completely exhausted and simply wanted to get to my destination and rest. Having to spend another 90 minutes resolving an issue that should have already been documented and communicated internally made an already difficult travel experience considerably worse. What was even more disappointing was the refund process. Because I had paid for Business Class but was involuntarily downgraded, I expected the fare difference to be refunded automatically. Instead, I discovered that I had to contact Cathay Pacific myself to request reimbursement. When I called, I was initially told that my situation did not qualify for a refund and that I would only be offered a travel voucher. I found that response unacceptable. I had paid for Business Class transportation that Cathay Pacific ultimately did not provide. A voucher requiring me to spend money with the airline again is not the same as refunding money for a service that was never delivered. After several heated minutes of discussion, Cathay Pacific finally agreed to refund both tickets. The cancellation itself was understandable. Even the involuntary downgrade was something I was prepared to accept given the circumstances. What made this experience unacceptable was the poor communication between airports, the lengthy middle-of-the-night delay caused by Cathay Pacific’s internal handling of the downgrade, and then having to argue simply to receive a refund for the Business Class service I had paid for but did not receive. For an airline that markets itself as a premium international carrier, I expected significantly better communication, customer service, and handling of an involuntary downgrade. Unfortunately, after this experience, Cathay Pacific has lost my confidence as a customer. This will be the last time I choose to fly with them.

Related info for your journey

  • What airport do you fly from for flights from Surabaya to Frankfurt am Main?

    If you book a flight to Frankfurt am Main from Surabaya, you will be flying from Juanda, which is the city’s only airport. Surabaya Juanda (SUB) is located 15.0 km from the centre of Surabaya. There are 0 flights from Juanda to Frankfurt am Main per day from 1 airline.

  • What is the cheapest airline to fly from Surabaya to Frankfurt am Main round-trip?

    Our cheapest airline available from Surabaya to Frankfurt am Main is Singapore Airlines. Our recent data shows that you can find tickets from as low as Rp 12,570,764 on this airline.

  • Can I find deals for flights from Surabaya to Frankfurt am Main that include hotel bookings?

    Yes. In addition to deals on Surabaya to Frankfurt am Main flights, Cheapflights offers holiday packages that include both flights and hotel.

  • How can I find direct flights from Surabaya to Frankfurt am Main?

    After entering your origin and destination, apply the non-stop filter on the search result page to find direct flights from Surabaya to Frankfurt am Main.

  • Can I find deals for business class flights from Surabaya to Frankfurt am Main?

    Yes. Cheapflights offers flight deals from Surabaya to Frankfurt am Main by cabin class. In addition to browsing deals, you can also filter by cabin class on the search results page after making a search.

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Alternative routes for Surabaya to Frankfurt am Main

Surabaya to Frankfurt flights
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Surabaya to Berlin flights
Surabaya to Hamburg flights
Surabaya to Munich flights
Surabaya to Stuttgart flights

Top airline flying from Surabaya to Frankfurt am Main

AirlineCheapestAverageFlexibilityOn-time
Singapore AirlinesCheapestRp 12,570,764AverageRp 15,830,202FlexibilityNo cancel feeOn-time81%
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