Cheap Car Rentals in Augusta

Listen if you in real need don’t ever shop airports location they will tell you they have a car ready and when you get there they will try upsell you something that’s not in your budget at all

Two problems arose Did not have car reserved Had very intermittent signal to process the transaction

Car key fob died and couldn’t get into car

Hertz refused to rent to me after making the reservation nearly 2 months in advance. Hertz said there was an unknown problem with my license and had me call a Hertz telephone number. The number hung up on me twice and the rep said he couldn't rent to me and that number was the only number he had.

I reserved a car through Kayak and when I went to the Hertz office in Augusta, Georgia to pick it up I was told they had no cars for a one way rental even though I had reserved a car. They said the only thing I could get was a huge Ford Sprinter van, which is basically a work or delivery vehicle. They also told me it would cost me $20.00 more than my confirmed reservation. Even though I protested I was basically told, take it or leave it. I had explained to them that I was in a desperate situation because my car had broken down 5 hours from home and I didn’t have time to waste. They didn’t seem to care and I was forced to take it. The van was a mess. It was dirty and there was damage all over it. The windshield was dirty and the washer reservoir was empty. It was uncomfortable, and noisy. It was badly out of alignment and uncomfortable to drive. It only got around 15 miles to a gallon of gas so my fuel expense was high. In all my life this was the worse car rental experience I’ve ever had and I’m going to also complain to the company office.

I arrived 90 minutes early for pickup. Clerk said the car wasn't ready and made me wait 60 minutes unnecessarily before giving me the keys. There were more than 30 cars sitting and available in their lot.

Courteous, professional and knowledgeable customer service rep at the counter.

My flight arrived a little later and they had cancelled my reservation! Fortunately they did have a different car for me.

I was unable to rent with a debit card and I had the money for the hold amount. It was very unfortunate I had an emergency my daughter had COVID and I needed to rush her to the hospital from her college and was unable to. Credit is important but we all know credit is sometimes messed up. If I was told to pay $1000 I would have because it was an emergency. The Chinese lady who went before me had no credit and no major credit card but the same association allowed her to rent even after telling her she could not rent because she acted as if she didn’t understand English he pushed it through for her totally wrong. I did not have a good experience. I rent from enterprise all time with a debit card and a hold of $300 the only reason I couldn’t rent that day because no cars were available at any location because of the last minute. This company should look into accommodations like enterprise if they want to continue great success. Or the people that work there should have a credit check and I can guarantee their will be no employees. In the meantime I’m working on my credit. This was the worst experience ever the associate was friendly but unfair how he took care of the last in front of me took him one hour to push her information through and left me hanging.