Cheap Car Rentals in Connecticut

Nobody looked over the car with us at pickup and nobody was there to look at the car at check in

I was never sent a final itemized bill, and was assured over the phone there would not be added charge for returning the car at a different location/after hours. The extensions through Hertz were also absurdly priced, ranging from $2.10 some days to $200+ on others. My car search was extended after my last one died, so I ended up opening a new rental with the same car.

The lady at the counter was awesome. After taking the train from NYC to Stamford to get the car, I unfortunately forgot my drivers license back in NYC! She let me leave my bags in the office so that I wouldn't have to drag them back to NYC to retrieve my license.

The cost of the refueling charge is out of line with current fuel pricing. And at Bradley/Hartford the distance from the terminal to the actual car rental front desk is too far without a shuttle when you have luggage. The directional signage is poor; for first time travelers at this location.

They didn't have the car I initially reserved, which I can understand due to the rental car shortage we hear about all the time. You really need to scrutinize your bill, though. I was charged a late fee (they showed I returned the car at 2 pm, which was impossible since my flight left at 9:15 am) and was also charged for an upgrade, when they told me I would not be charged one since it wasn't my fault that they didn't have the much smaller car I requested. I called them right away and they were very nice about all the issues and removed all inappropriate charges. Despite all the issues, I would still use them again (while still carefully checking my bill) because their customer service was on point.

Did not have requested hybrid car or any real alternative

This was one of the top 20% car rental experiences that I have had (more than 200 rentals).